India

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our dangerous goods guide (1.2MB).

• Animals, live
• Animal and vegetable fats and oils
• Albuminoidal substances; modified starches; glues; enzymes
• China made products
• Items contrary to the political, social or moral order of the State
• Lac, gums and resins
• Lottery tickets and circulars
• Modified starches, glues, enzymes
• Pesticides, weedicide and the like
• Transporting food of any kind is prohibited under International Courier.

Batteries

All types of batteries and devices containing them are prohibited from being sent via International Courier services.

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

• Alcohol, wine
• Antiques
• Arms and ammunition
• Bees
• Cinefilms, non-inflammable
• Cameras
• Computer systems
• Consumer electronic goods
• Cotton
• Chemicals and allied items
• Drugs and pharmaceuticals
• Drawing and mathematical equipment
• Films and videos
• Fountain pens and parts
• Gold and silver
• Insecticides and pesticides
• Jewellery
• Liqueurs
• Medicines
• Pencils, lead or propelling
  
• Perfumes
• Plants, fruit and seeds
• Precious stones and synthetic stones or gems
• Radio and wireless apparatus
• Silk and objects made of silk
• Sports goods and equipment
• Tobacco, cigars, cigarettes and e-cigarettes
• Watches and watch parts
• Wool

Mobile Phones

• Must be new. Do not accept used/2nd-hand/refurbished phones.
• Include the brand name, model number & IMEI number on Customs Declaration.
• Warn the Shipper: Duties & Taxes are high for this commodity.

Television sets

Do not accept.

Foodstuffs

• Receiver must have the necessary permissions and official paperwork
• Shipper must be compliant with FSSAI (Food Safety and Standards Authority of India) guidelines. (If unsure, Shipper can check at FSSAI)

Perishable articles and edible substances

Send perishable articles and edible substances by Air Mail.

Gifts

All packages labelled as 'gift' will attract duties and taxes.

Customs duty

All imports into India attract Duty and the shipper should be made aware of this.

Duty & Tax incurred must be paid by the Receiver. These fees are levied by Customs and are not imposed by Australia Post or our delivery partners within India.

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

India requires an import permit for all commercial goods. Before posting any item, senders should confirm that the addressee has any necessary permit. Pro-forma invoice is not accepted. Make sure the Customs Declaration is titled “Invoice” or “Commercial Invoice”, but not “Pro-Forma Invoice”
The customs declaration for all commercial goods must state that an invoice in duplicate and a Certificate of Origin are enclosed.

Incomplete, hand-written, or missing invoices will not be accepted, and may lead to the shipment being destroyed.

Vague descriptions on the invoice (e.g. clothes x 32) will not be accepted; details must be as specific as possible.

All shipments to India require the Receiver to provide KYC documents (government approved identity and proof of address) prior to the shipment’s arrival in India

• The KYC link is www.dhlindia-kyc.com, this link should be passed on to the receiver in India
• Receiver details (Name, Address including postcode, phone number) in KYC must exactly match the details on the shipment paperwork
  

Personal Effects (Unaccompanied Baggage)

Personal Effects (Unaccompanied Baggage) are your household and personal items that you import into India but that arrive separately to you. For the shipment to be eligible for clearance under this category, and for it to be eligible for ‘Import Duty Allowance’, it must comply fully with the following points:

• The goods must arrive in India within one month of the arrival of the passenger (the owner of the goods)
• The Receiver must personally go to the Port of Arrival to show their original Passport during Customs examination
• Clearance will take an additional 3 days, if the shipment paperwork is in order
• Only used personal items belonging to the Receiver (e.g. books, cosmetics, shoes, clothes) will be cleared duty free. Any other items will attract duty, Airport Public Warehouse charges and demurrage (if any)
• The Shipper name must be the same as the Receiver name on the waybill, invoice, passport and visa
• Shipment paperwork must have valid Receiver phone number and email contact information
• The Description Of Contents on the shipment paperwork must be prefixed with ‘Unaccompanied Baggage…’
• A copy of the Shipper/Receiver’s passport should be included with the shipment paperwork with pages bearing the customer’s name, address, photo and visa

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

Not all areas of India are able to be serviced by Australia Post. We list below all serviceable areas within India, so please check before trying to lodge your parcel.

The receiver zip-code must be correct as it cannot be changed once the shipment is sent. An incorrect zip-code on the shipment paperwork will lead to the shipment being destroyed.

• International Express and International Standard (carried via the EMS network) - Parcels delivers only to the places shown
  • Agartala
  • Agra
  • Ahmedabad
  • Aizawl
  • Ajmer
  • Allahabad
  • Alwaye
  • Ambala
  • Amritsar
  • Aluvay
  • Auranbad
  • Bangalore
  • Bareilly
  • Belgaon
  • Bhopal
  • Bhubaneshwar
  • Bombay
  • Calcutta
  • Calicut
  • Chandigharh
  • Coimbatore
  • Cuttack
  • Dehradun
  • Delhi
  • Dhanbad
  • Dibrugarh
  • Faridabad
  • Gangtok
  • Goa
  • Gorakhpur
  • Gulburga
  • Gurgaon
  • Guwahati
  • Gwallor
  • Hosur
  • Howrah
  • Hublidharwab
  • Hyderabad
  • Imphal
  • Indore
  • Jaipur
  • Jammu
  • Jamshedpur
  • Johdpur
  • Jorhat
  • Jullundar
  • Kanchipuram
  • Kanpur
  • Kochi
  • Kolan
  • Kottayam
  • Lucknow
  • Ludhiana
  • Madras
  • Mangalore
  • Meerut
  • Moradabad
  • Mumbai
  • Mysore
  • Nagpur
  • Nasik
  • Panaji
  • Panipat
  • Patna
  • Pondicherry
  • Pune
  • Raipur
  • Rajkot
  • Ranchi
  • Salem
  • Shillong
  • Shimla
  • Silchar
  • Siliguri
  • Srinagar
  • Surat
  • Thiruananthapuram
  • Tirupati
  • Tirupur
  • Trichur
  • Trichy
  • Udaipur
  • Udupi
  • Vadodara
  • Varanasi
  • Vijayawada
  • Visakhapatnam

International Express and International Standard - Parcels does not deliver to a Post Office Box but does deliver to Poste Restante.

• Parcels by Air Mail

The maximum weight for parcels is 20 kg except to the places shown in the table, where the availability of service and the maximum weight can depend on the time of year.

Sealing of Extra Cover packages

Senders should seal Extra Cover packages with lead seals, wax seals, by sewing in calico, or by some other effective means. All seals should bear the same special design or mark of the sender.

• International Registered Post

International Registered Post is not available to some localities in the State of Jammu. India pays compensation only in case of total loss, total theft or destruction of the article.

• International Courier
  • Mumbai (400001 to 400614, 400705 to 401201)
  • Delhi (110001 to 110609)
    
  • Bangalore (560001 to 560106)
  • Hyderabad (500001 to 500096)
  • Ahmedabad (380001 to 380058, 382325 to 382415, 382430 to 382449) Note: guarantee of delivery in 2 business days does not apply to 382442.
  • Chennai (600000 to 600119)
  • Kolkata (700001 to 700101, 700104 to 700108, 711101 to 711107)
  • Pune* (410501 to 411024, 411026 to 411046, 411048 to 411060) Note: guarantee of delivery in 2 business days does not apply to 410506 or 411032.
  • Jaipur (302001 to 302006, 302011 to 302033)

Goods to this area may be subject to longer than usual customs delays which may affect the delivery time guarantee

Check our International Courier page to find a participating Post Office.

Shipments must be lodged at the counter by the participating Post Office cut-off time, which may vary by outlet. International parcels are charged according to actual weight. The maximum weight you can send is 20kg and the maximum girth is 140cm.

International Courier Declaration and DHL Airway Bill forms, available at participating retail centres, need to be filled out by hand and attached to the shipment (instructions available in-store). For Customs declarations, articles may not be declared as containing "Personal effects".

International Courier does not deliver to a Post Office Box or Poste Restante.

For more information from the overseas carrier, check the India Post website.