Activate and register your card

Activate and register your card

Activate your card and get access to a host of extra Load&Go features.

Congrats for buying a Load&Go Reloadable card! Now that you have the card in your hands, it’s time to activate and register it.

Registering your card gives you access to online card management and the Load&Go App, and protects your funds if your card is lost or stolen.

You can:

  • Get your PIN
  • Check your card balance
  • View your transaction history
  • Block or lock your registered card if lost or stolen
  • Update your personal details
  • Get reminders when your balance is low

How to register and activate your card

Get your PIN 

Download the app

To get online, sign up for an Australia Post account. Check your email to activate your account and click on Load&Go Online at the bottom of your screen.

Already have an Australia Post or MyPost account? Log in now

Once you've registered, add your card and retrieve/change your PIN online anytime.

You'll also be protected if you card is lost or stolen.

Download the Load&Go App via the App Store or Google Play.
  • Card and product issued by Heritage Bank Limited ABN32 087 652 024 AFSL 240984 Australian Credit Licence 240984. Australian Postal Corporation ABN 28 864 970 579 (AR No. 338646) is the distributor of the card and is an Authorised Representative of Australia Post Services Pty Ltd ABN 67 002 599 340 (AFSL No. 457551). It is important for you to consider whether this product is right for you and to read the Product Disclosure Statement before purchasing your card.
  • 1 Personal details will be pre-populated for Load&Go cards purchased online.
  • 2 Username must be a minimum of 3 characters and a maximum of 12 characters in length and can only contain alpha numeric characters e.g. a-z, 0-9.