If you're worried about purchasing from some online retailers, you can shop with confidence by using PostPayTM.
It means your payment won't be transferred to the seller until your parcel is safely in your hands.Your personal and financial details will also be well protected with our encrypted SecurePay payment gateway.
How does it work?
When choosing from payment options while shopping online, simply select Australia Post's PostPayTM when finalising the check-out process on the website you're purchasing from. Your payment will then be held temporarily by Australia Post and not released until the parcel has arrived and you've signed for it.
PostPayTM does not charge consumers. However, a service fee is charged to sellers and they may choose to pass on part or all of this cost.
Frequently asked questions