One of the easiest ways to improve the success of your mail order business is to offer customers more flexible ways to pay.
Cash on Delivery is a convenient and accessible payment option for your customers as they can pay for and collect your items at more than 3,800 Post Offices across the country.
We can collect payments on your behalf for the postage and Cash on Delivery fee only, payment for the item only, or both.
Using Cash on Delivery is as easy as 1,2,3:
Cash on Delivery service
Option 1: Collection of Cash On Delivery fee and postage costs from receiver
$9.25 COD fee + cost of postage
Option 2: Collection of Cash On Delivery fee and postage costs and payment for the item from receiver
$13.05 COD fee + cost of postage + payment for the item
Statement of delivery
$18.90 plus cost of phone calls, electronic messages or return postage
Extra cover fee (per $100 or part thereof up to $5,000)
To find out more about our Cash on Delivery service, contact your Australia Post Account Manager or call us on 13 POST.
Don't have an account? Find out about the benefits of becoming an account customer with Australia Post.