Letting you know we tried to deliver

Live in Brisbane QLD? We’re trialling a new text message notification to let you know we tried to deliver.

We’re trialling something new in Brisbane

For the next few weeks instead of leaving a “You Have Mail/Parcel” card, we’ll send a text message to let you know we tried to deliver to you.

The text message will have the time we tried to deliver, and may include the reason we couldn’t leave the parcel.

We are always looking to improve our delivery experience, and provide timely and informative communication and we’d love to get your feedback.

Customer feedback

We’d love to hear your thoughts about this trial.

Frequently Asked Questions