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Delivering a customer experience like never before

We’re creating a customer culture that will help us deliver customer experience like never before. We know that when we improve customer culture it helps us not only deliver for our customers, but also truly engages our people by knowing the work they do makes a difference. Being with our customers is not limited to helping Australians post, shop, bank and pay bills. It’s also about helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Learn more about our teams

Customer Service
Customer Service
Whether you’re helping track down an important parcel, guiding a customer through an important purchase or anything in between, you’ll be helping us make a difference. Join a team of purpose-driven people from all walks of life and learn and grow in a supportive environment.
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Retail
Retail
Every year, all over Australia, around one million customers walk into one of Australia Post’s 4,400 Post Offices. And it’s our retail teams who make sure that every experience they have is a great one. Whether it’s helping customers shop, bank, pay bills or connect, you’ll be helping make their lives easier all-the-while connecting with the people of your community and having the opportunity to be part of their stories.
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Sales
Sales
Our team of ambitious and spirited salespeople are constantly building on our extensive history and delivering in an upward trajectory. Together, we build our customers’ businesses, while achieving sustainable business growth. Whether it’s B2B, B2C or international sales, you’ll be set up to thrive in a supportive environment where our training, coaching and development will push you towards your goals and beyond.
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Hear from some of our team

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