2021 Australia Post Graduate Program

“In my first week at Post, I was lucky enough to be part of the launch of our new recognition program, Thank You. This allowed me to be directly involved in running activities throughout the week to support employee wellbeing. Being involved in the roll-out of Thank You was a great introduction to the inclusive and supportive culture at Australia Post.” – Christina Auckland, P&C Graduate

Who we are

We lead Australia Post’s people strategy. With a team of 70, 000+ across our employees, licensees, contractors and beyond, we’ve got a big job to do and we love every minute of it.

We’re working hard to build an empowered and inclusive workforce that reflects the communities we serve.

What you’ll do

You’ll assist with the strategic planning and delivery of projects that make a real impact on our people and their capability. Previous grads have worked on enterprise projects like the design and launch of our new employee recognition program and the rollout of our gender inclusivity program, Women@Post. In their day-to-day work, grads used survey data to help complete the picture of our employee experience and took calls in our myHR centre to assist managers with supporting their people.

We’ll be considering grads from these fields:

• Business (Human Resources)
• Human Resource Management
• Commerce
• Organisational Psychology 

“I am incredibly lucky to be part of a team and an organisation that put their people first. No matter if it’s people directly in your team, or those you meet for the first time, it is very clear that everyone looks out for each other. It’s the people who create an incredible culture at Australia Post.” – Alexandra Hopkins, CCP and BG&I Graduate

Who we are

We lead engagement with Australia Post’s business customers, from small business right through to large corporations and government agencies.

Within BG&I, our Solutions & Partners team works on large tenders and complex customer solutions. APG Global is another team in BG&I, leading our subsidiary business with teams in the UK, USA, Australia, Hong Kong and Jordan. Our Service & Operations team provides operational support to the teams, onboards our customers and provides post-sales service support across the segments.

What you’ll do

International

You’ll get hands-on experience by developing presentations, briefings and brochures for use internally and in international forums. You’ll analyse information from other countries which impact product, remuneration and supply chain issues and get to make recommendations as to how that information may be factored into our strategies and proposals. You’ll also perform research to identify emerging international regulatory and policy issues.

Last year our grads were involved in the opening of the Brisbane Parcel Facility – our largest facility which features technology such as automated guided vehicles and robotic arms. Graduates working in International have also had the opportunity to represent Australia and Australia Post at the Universal Postal Union.

We’ll be cosidering grads from these fields:

• Law
• Commerce (Economics)
• Business (International Relations/ International Business)
• Politics and Economics

Business and Government

You’ll help lead engagement with our customers from small, privately run businesses through to large corporations and government agencies. Our grads help with decision making and project management, work with data, develop insights and manage stakeholder relationships. Previous grads have worked on our Corporate Responsibility Plan and Post Billpay.

We'll be considering grads from these fields:

• Commerce
• Business (Marketing)
• Marketing
• Computer Science with Masters in Data Science
• Information Technology with Masters in Data Science
• Management (Marketing and Finance)
   

“Rotating across different areas of Australia Post as a business generalist grad really appealed to me. I thought it would be a great way to explore different areas to find what I like and what suits me. (I’ve learnt) stakeholder management, customer interviewing / intercepting, and energy management software skills, to name a few.” – Charlie Medic, C&C Graduate

Who we are

In a rapidly changing market, our products and services are continually evolving. Our retail and online marketplaces connect Australians with hundreds of other organisations including banks, businesses and government agencies. Community & Consumer also creates the stamps that celebrate the beauty and complexity of this great country. Another important area we look after is our customer and client contact centre.

Our community relations, corporate responsibility, marketing and brand teams ensure that Australians recognise and see possibility for the role we play in their lives. We are many teams but the customer is at the heart of each one.

What you’ll be doing

As a graduate in Community & Consumer, you’ll assist in the strategic planning and roll-out of national community marketing campaigns. Help with decision making, work with data, develop insights and manage stakeholder relationships. Our previous grads have worked on our recent Christmas Campaign, Spread the Merry, and played a critical role in fostering strong community partnerships.

We’ll be considering grads from these fields:

• Marketing
• Computer Science with Masters in Data Science
• Information Technology with Masters in Data Science

“I’m currently in my third rotation, working as a commercial analyst in a relatively new area of the business called Fulfilio. It’s an exciting area that’s constantly throwing up new challenges.” – Angus MacGregor, Finance Graduate

Who we are

We’re responsible for managing the financial planning and governance, property portfolio, superannuation, treasury and business development functions within Australia Post. Each year, Australia Post’s activities contribute around $6 billion to Australia’s economy, so our job is a big one. We support a range of stakeholders including the Australia Post Board, Executive Committee and managers and their teams. Being a centralised service function, we collaborate with all areas of the business, including retail outlets, network operations, IT and people management. You’ll also get to work with external bodies, such as the ATO, ACCC, Auditor General and the Federal Government.

What you’ll be doing

You’ll provide high level financial support to the many areas of our business. You’ll help with decision making, work with data, develop insights and manage stakeholder relationships.

We’ll be considering grads from these fields:

• Business (Finance)
• Accounting
• Economics
   

“Beyond measure, my time at Australia Post has developed my ability to solve problems, adapt quickly, influence upwards, persevere continuously and build strong relationships.” - Ying Wang, Product & Innovation

Who we are

Our purpose is to create products that customers love and trust, to deliver a sustainable future for Australia Post. We work hard to make sure Australia Post’s offers are competitive and relevant, which is underpinned by our strategy:

Optimise market position – continually reviewing our products' positioning and adjusting features or price points to stay ahead of competitors, while driving cost efficiencies across the portfolio.

Simplify and enhance – simplifying our offers to reduce complexity and enhance the customer experience, with a focus on priority products to drive profitability.

Invest and grow – investing in priority products to drive growth and launching new offers in tangent markets to increase profits, while responsibly investing in innovation to hatch new ideas and grow the future for Australia Post.

What you’ll be doing

You’ll support the digital transformation of our business, which is critical to our ongoing success. You’ll help create products that customers love and trust. Our grads have designed digital experiences that are used by thousands of businesses across Australia. They’ve also facilitated workshops that imagine how artificial intelligence will impact the logistics industry.

We’ll be considering grads from these fields:

• IT (Software Engineering & Information Systems)
• Computer Science (Software Engineering)
• Science (Computing, Software Engineering)
• Software Engineering
• Business and Commerce
   

Who we are

We continue to evolve and accelerate the Australia Post Transformation Strategy, balancing sustainability and cost pressures with the need to continue to lift the bar on customer experience. We also deliver the engagement plan for our Transformation Strategy, ensuring our stakeholders across our business understand and advocate for Australia Post’s priorities. Our teams include Enterprise Transformation, Communications, Corporate Strategy, Data Science, IT and Regulatory Affairs.

What you’ll be doing

You’ll be working in the engine room of our business transformation, in a team that touches every part of our business. You’ll get lots of opportunity to use your talent for analysing data and identifying trends. You’ll be developing presentations and supporting stakeholders across the business. You’ll also get to contribute your ideas in cross functional working groups and assist in the delivery of innovative solutions.

We’ll be considering grads from these fields:

• Arts, Business or Commerce
• Commerce (Communications)
• Public Policy/Law
• International Relations