To help make sure you’re a good fit for us and vice versa, our online application form includes questions about:

• your academic results and achievements
• extracurricular activities
• future aspirations

Tips

• Submit your application as early as possible - our system can become very busy just before the closing date.
• Your application is your 'brand', so make sure you've thoroughly checked it for correct spelling and grammar.

If you're successful after the online application stage, you'll be asked to complete an online test where you can demonstrate your verbal, numerical and cognitive skills.

If you're shortlisted through our online assessments, we'll invite you to participate in a video interview.

You’ll be asked to record your answers to motivation and business solution-related questions. Don’t worry, you’ll have multiple opportunities to re-record if something goes wrong the first time!

Our Emotional Intelligence assessment is an online test that will evaluate several aspects of your emotional intelligence. This includes what you really think, feel or do, your social and self-awareness skills as well as your motivation and empathy.

This is a fun one! If you’re successful in the first four stages, you’ll be invited to attend our experience event where you’ll participate in a variety of activities, including a group case study activity.

We’ll hold this event at our Melbourne HQ so you can see how it feels to be part of the Australia Post family. It will help you get an understanding of what it’s like to work here. You’ll also get to meet some of our managers and current graduates on the day.

As the Experience Event will be held in Melbourne, if you’re travelling from out of state, you’ll be responsible for all travel arrangements and any costs incurred.

Tips

• Book your session as soon as you receive our email - a 'first come, first served' basis applies to scheduling.
• Bring copies of your academic results and proof of Australian or New Zealand citizenship (birth certificate) or permanent residency (passport) for us to keep.
• Dress in business attire.

Please arrive at least 15 minutes before the start time so you can register with us.

If you're successful at the Experience Event, the next step is the final interview where you'll get another opportunity to meet some of our managers face-to-face.

This session includes a behavioural interview that assesses competencies important to our business.

Tips

• Dress in appropriate business attire.
• Arrive at least 15 minutes before the start time so you can register with us.
• Prepare for your behavioural interview by thinking of relevant past situations where you've solved problems or achieved success at school, work or during volunteer activities.
• Use the STAR technique - What is the Situation or Task? What Actions did you take? And what were the Results?
• If you feel nervous (and this happens to all of us!) just take a few deep breaths. The process is not intended to 'grill' you, but to give you the opportunity to show us who you are.

After some routine pre-employment checks (including drug and alcohol testing) and reference checks, we'll make an employment offer to the successful candidates.

In the months prior to your start date, we'll regularly send you information and updates on what's happening here. We'll also arrange an event where you can meet some of the team; including your graduate peer group, senior leadership team and current graduates.

Tips

• Please read the employment offer thoroughly and call us if you have any questions,
• Sign the contract and return it to us as soon as you can.
• Give us any updates to your contact details especially email addresses and mobile phone numbers.
• Don't forget to celebrate your wonderful achievement!

Are you a motivated and driven individual raring to make a real contribution in the workforce while also gaining a breadth of experience?

They say variety is the spice of life and this stream allows our graduates to gain a variety of experiences and business knowledge without being tied down to one business area.

Generalist graduates are likely to build an extensive understanding of our network across our mail, parcel and retail networks, while gaining well-rounded experience working on some of our most exciting projects. In the generalist stream, you’ll be able to move around the business and work across a variety of areas and roles. You may gain experience in departments and work you hadn’t even considered before, and hopefully find your perfect career path along the way.

A Generalist graduate may:

• Undertake project planning and management of activities for one of our enterprise strategic priorities, programs or projects.
• Complete business analyst activities such as cost benefit analysis, value proposition, change impact assessments, idea briefs, process mapping and stakeholder engagement.
• Undertake market research and develop data insights and identify trends using business information and data.
• Formulate strategies and recommendations for business opportunities and problems through engagement with stakeholders.
• Develop a deep understanding of particular business areas (e.g. through site visits and engagement with operations, customer engagement, stakeholder consultation and research).
• Help identify and roll out optimisation opportunities for our network and business activities through focusing on areas such as business efficiency, customer and service performance.
• Provide regular reporting to enterprise forums and preparation of business cases.
• Build and manage relationships with key stakeholders across a variety of HR and business teams.

A Generalist graduate should:

• Be adaptable, resilient and flexible in a changing and often unstructured environment.
• Have a high degree of planning and organisation skills.
• Be able to work in a complex organisation, working across a variety of different business streams/projects often with multiple reporting lines.
• Have strong problem solving, conceptual thinking and analytical skills.
• Have a keen desire to build on their commercial acumen and deepen their understanding of the business units they rotate through and its network, customers and relevant products.
• Be willing to learn the new skills and capabilities required for their role on a project or program.
• Be comfortable with leading change and helping bring others on the journey.
• Be able to drive results and improve ways of doing things to optimise our network and do what our customers need in new ways.

Whatever your background - Arts, Business, Commerce, Economics, Science, Communications, Law, Management or Marketing, this could be the stream for you. This stream has opportunities for graduates with any degree.

It's our people who are at the heart of our business.

Our People & Culture (Human Resources) business unit is focused on creating a customer-focused and service-oriented culture, where our entire workforce feels engaged, valued and safe.

Australia Post wasn’t just Australia’s first equal opportunity employer - we’re proud to also be recognised for maintaining pay parity. Behind these achievements is our incredible People and Culture team who are passionate about shaping the employee experience for one of Australia’s most trusted brands.

People and Culture at Australia Post consists of teams that partner with business units to drive key workforce programs and projects, and Centre of Excellence (COE) teams that work on broader enterprise initiatives. COE teams cover areas such as culture, leadership, talent, workplace relations, safety, diversity and inclusion, recruitment and transition, remuneration and benefits, and metrics and performance.

A Human Resources graduate would work closely with Business Leaders, HR Business Partners and other COE teams to facilitate people strategy and planning processes, whilst integrating the various initiatives from existing COEs.

Previous Human Resources graduates have worked on projects such as rolling out and embedding the Australia Post Group shared values, refreshing the enterprise wide recognition and reward program, managing the annual employee engagement survey, and supporting the design and implementation of our senior leadership programs.

A Human Resources Graduate may:

• Undertake project planning and management activities for one of our enterprise initiatives such as enterprise engagement, recognition programs, safety areas of focus, culture initiatives or business unit specific workforce projects.
• Provide guidance and support to a subset of the workforce around key people elements such as policy advice, process management and HR related enquiries.
• Coordinate and roll-out initiatives from our centres of excellence to areas of the workforce such as supporting talent reviews, performance reviews, people planning, learning and development and change management.
• Develop relationships with key stakeholders across a variety of HR and business teams.
• Provide input into workforce analytics and metrics as part of business reviews and reporting.
• Support people activities within our business areas – such as recruitment and selection of talent to support our enterprise priorities.

A Human Resources Graduate should:

• Have a high degree of organisational skills.
• Be adaptable, resilient and flexible in a changing and often unstructured environment.
• Be able to work in a complex organisation, working across a variety of different business streams and projects, often with multiple reporting lines.
• Have strong verbal and written communication skills.
• Be responsive to customer needs and have a solution-focused attitude to workplace challenges.
• Be able to build and manage stakeholder relationships and relate to others.
• Be confident with coaching, advising and guiding employees.
• Possess the ability to prioritise, influence outcomes and drive for results.
• Have a high degree of conceptual thinking and analytical skills.

This stream will be best suited for graduates with Human Resources, Psychology, Business or Commerce degrees.

Finance saves money, makes money and optimises enterprise performance at Australia Post.

Our Finance team supports a range of stakeholders including the Australia Post Board, Executive Committee and managers and their teams. Being a centralised service function, we collaborate with all areas of the business: retail outlets, network operations, IT, people management, you name it! There are also many opportunities to interact with external bodies such as the Australian Tax Office, the Australian Competition and Consumer Commission, Auditor General and the Federal Government.

A Finance graduate may:

• Report on and analyse business performance (for example: retail performance, customer sales activity, cash flow and project profitability).
• Interact with other teams across the organisation to understand business activities and performance and provide relevant reporting to stakeholders.
• Reconcile actual performance with budgets, targets and forecasts.
• Conduct transactional analysis and general ledger reconciliation.
• Prepare monthly transfer and accrual journals.
• Identify areas for process improvement and optimisation.
• Provide a detailed view of a large organisation’s complex information management system and end-to-end accounting and financial processes, including auditing, reporting, budgeting, planning and forecasting.

A Finance graduate should:

• Demonstrate problem-solving and conceptual thinking skills.
• Possess strong analytical skills (measuring and assessing data to provide insights).
• Have a good understanding of broad business principles, including frameworks and techniques for performing business activities.
• Have the attitude of a self-starter with strong customer focus.
• Possess the ability to scope activity, agree expectations, manage time and prioritise tasks.
• Have strong written and verbal communication skills.

This stream will be best suited for graduates with Finance, Accounting, Business or Commerce degrees.

Our Digital team creates and executes the digital strategy for Australia Post. This area of the business focuses on creating compelling digital experiences that will excite and delight our customers.

Digitisation of our economy is driving significant change for our business. In the digital team, you’ll be involved in building and maintaining online and mobile products and services our customers use every day, such as MyPost Digital mailbox, parcel tracking tools, mail redirection online, bill payments and our online store.

This function also assists with product development acceleration and a team that lives and breathes Human Centred Design and Agile principles. They are focused on our customers and passionate about iterating and finding better ways to meet the needs of our customers.

A Digital graduate may:

• Be exposed to innovative projects which are developed using agile development methodologies.
• Help deliver and maintain the digital platforms on which products and services will sit – including single sign on, commerce engine, analytics, content management and infrastructure.
• Be involved in the full software development process from start to finish and different software languages and platforms.
• Play a part in innovation to generate new business growth, and contribute to the implementation of new and enhanced digital solutions.
• Identify areas of optimisation and enhancement across our digital assets and assist in the production and execution of these activities.
• Perform business analysis, fact finding and data gathering for input into strategic and operational activities.

A Digital graduate should:

• Demonstrate problem-solving and conceptual thinking skills in an analytical role.
• Have a good understanding of broad business principles, including frameworks and techniques for performing business activities.
• Have the attitude of a self-starter with strong customer focus.
• Be adaptable to change and an iterative and agile approach to ways of working.
• Be able to scope activity, agree expectations, manage time and prioritise tasks.

Digital applicants may have, but are not limited to, a background in Business, IT, eCommerce or Computing, with a keen interest in the digital world. Knowledge of the digital industry and practices is desirable but not essential. The key here is having a passion for innovation and taking our organisation further into the digital age.

Our Information Technology (IT) team work towards enabling the digital strategy of Australia Post.

Our IT team is where you’ll find data-driven decisions come to life, using insights that enable and enhance our business strategy. This function supports the entire enterprise, its architecture and strategy. There are multiple aspects of this function, such as Project and Performance which cover how we run our technology, Enterprise Enablement, which looks after service management - problem or incidents management, our infrastructure, end-user computing and testing - and Security, which is critical to a business like ours that’s built on trust.

As an IT graduate, you'll have the opportunity to work on exciting projects requiring you to think outside the box to change the shape of our business.

An IT graduate may:

• Gain experience within a large, Australian corporate with an extremely valued and trusted brand - invaluable for an IT career.
• Gain direct IT experience through the hands-on use of range of information technology tools in applied way. 
• Provide backend system support and programming.
• Assist in the creation and management of innovative solutions, enabling Australia Post to deliver products and services that our customers can't live without.
• Experience providing services to business units, answering queries and providing information directly to business contacts. 
• Through this role you’ll also gain exposure to how IT supports different business areas to optimise our products and services for our customers.

An IT graduate should:

• Demonstrate problem-solving and conceptual thinking skills.
• Possess a good understanding of broad business principles, including frameworks and techniques for performing business activities.
• Have the attitude of a self-starter with strong customer focus.
• Be able to scope activity, agree expectations, manage time and prioritise tasks.
• Possess strong communication skills.

Information Technology applicants may have, but aren’t limited to, IT undergraduate qualifications. If you have a keen interest in driving innovation, understanding customer needs, contributing to a customer centric IT operating model and help enable the digitalisation of Australia Post, apply now!

Our wide range of products and services are at the core of what we offer to both businesses and consumers.

Maintaining, servicing and determining the value that these products and services provide is a crucial function for our business. In this stream, you’ll help identify new opportunities to service our customers and communicate the key benefits of these to the market, while maintaining Australia Post’s strong brand positioning.

A Marketing and Communications graduate may:

• Undertake end-to-end project management and campaign development, execution and evaluation.
• Perform research and analysis on customer segments and strategies.
• Provide integral input into strategy formulation and product development.
• Undertake product management for varied products and services across the business ensuring linkages across the business are developed and brand equity is built.
• Write briefing documents for external agencies for campaign development
• Lead revenue growth initiatives for key products within the business.
• Monitor budgets and provide management reports to senior management.
• Ensure the brand of Australia Post is protected and enhanced in the eyes of our customers, community and workforce.

A Marketing and Communications graduate should:

• Have strong verbal and written communication skills.
• Have an aptitude for thinking creatively and providing innovative solutions.
• Be able to research, analyse and interpret data.
• Possess strong attention to detail.
• Possess problem-solving and conceptual thinking skills.
• Be able to be responsive to customer needs and a solution focused attitude to customer challenges.

Applicants may have a background in Marketing, Commerce, Business or Management. If you have a keen interest in product development, customer insights, campaign management and communications you will be a valuable individual in this stream.