| Video | Audio |
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Australia Post Logo The Recruitment Process for Head Office Roles |
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| Male no1. character talks to camera | Hi there. Thanks for applying for a job with us here at Australia Post. |
| Footage of office workers, typing and talking around the office. (Male character voice over) | You know, we receive over 100,000 job applications every year and we review each application individually, and we're all about making sure you're not only a great fit for us, but that we're a great fit for you. |
| Male no1. character talks to camera | So, as you can imagine, it does take us some time to process each candidate. |
| Female character talks to camera | At Australia Post we think it's important to fill you in on the recruitment process, whilst you wait to hear back from us, and if you've been offered a role in our Melbourne or Sydney headquarters there are a few steps to understand before being offered a role. |
Footage of recruitment worker talking on the phone. (Male no2. character voice over) Stage 1: Expect a call from a recruiter |
Firstly, in the next few days, you can expect a call from an Australia Post recruiter, to chat about your previous experience and why you're keen to join the team. |
| Male no2. character talks to camera | This is a great time for you to ask specific questions about the role, the team culture, office environment and how interviews will be run. |
| Footage of Australia Post workers talking on the phone in the office | Our recruiters work really closely with the team you're applying to be a part of, so they've got the inside scoop. |
Male no1. character talks to camera Stage 2: Interview at Headquarters |
If you're a great fit for the role, the recruiter will invite you to progress to an interview at our Headquarters. |
| Footage of two women shaking hands in an interview. | Interviews are usually with the team manager, a few people on the team and potentially a key stakeholder. They'll ask you questions about your previous experience, how you've performed in certain scenarios... |
| Male no1. character talks to camera | ... and how you plan to contribute to their strategy. |
| Female character talks to camera | All feedback from the interview is sent to the recruiter. |
| Female character talking on the phone | And if they'd like you to be a part of the team we'll reach out to your referees and run pre-employment checks. |
Footage of Australia Post workers around their office environment Stage 4: Corporate Induction |
When you accept the job, you'll join a community of other new starters in a corporate induction. Where you'll learn all about our company's rich history, plans for the future, safety protocols... |
| Male no1. character talks to camera | So, thank you again for applying for a position at Australia Post. We hope you're successful and we look forward to working with you as a part of our team. |
Australia Post Logo We've got a big history Be part of our future. |
Corporate services
Bring your talent to our many corporate service jobs and help shape our future.
Professional and dedicated
Do you have the skills, experience and drive to make a difference? You could be just what we're looking for.
Technology
Be part of a talented group of people with access to technologies and budgets that support your talent. With over 1,000 technology experts at one of the largest divisions of its kind in Australia, you’ll gain exposure to multiple industries, technologies and domains under one roof. We also offer a great work life balance and plenty of room for career growth in this modern and exciting industry.
Christine - General Manager, Workplace, Testing & Service Management, Finance & Commercial Services
“Having the opportunity at Australia Post to explore new tools and technologies is very exciting. These technologies often hold the promise of higher productivity and a richer customer experience. Exploring how to use them in a way that brings about tangible benefits becomes a very interesting challenge.”
Harry - Capability Specialist, Information Technology
“I was involved in a bad road accident in 2009 that damaged my spinal cord. I had to learn to walk again and only returned to work after 18 months. Post kept my role throughout that time, and I had the full support of the organisation and my team as I slowly eased back into full-time hours. Post is truly at the forefront of being an inclusive employer. That is a pivotal reason I’ve remained here since 1978. I’ve seen how it provides its disabled staff with the best possible working environment so that they in turn are able to give their best to their customers.”
Group finance
There is no large corporate like us in Australia. Given our scale and scope, the role finance plays is crucial in giving us confidence to grow. Expect to be challenged with new ideas while being supported by your colleagues in an environment of constant change. There are also unprecedented opportunities for career growth and personal development.
George - Head of Finance, Trusted Services & Products
“Traditional finance roles have been known to be structured and very black and white. The reality in my team and in our role as finance partners is anything but that. I like to think of our role as the equivalent of a CFO of a business. We have the same level of variety in the role that requires us to be able to deal with multiple levels of stakeholders, provide advice on technical and non-technical issues and keep an open and curious mind to all possibilities. No two days are ever the same which makes it even more fun.”
Risk & assurance
Be the voice of reason and help make balanced decisions for a unique Australian icon. This will protect not only our commercial performance, but our brand, our people, customers and the community. We’re a large corporation that is based on a genuine meritocracy with a data set and scale unmatched in Australia. Join us and work within a range of areas that affect the whole business.
Marko - Privacy Manager
"Shortly after I joined Post as a risk and compliance analyst, I was given the opportunity to move into a managerial role and really make it my own. One of my career highlights is being entrusted to create a privacy compliance program from scratch, maintain its robustness and see it impact not just the various business lines at Post but also the lives of our customers. It’s very rewarding."
Procurement & environment
We are one of the very few larger hybrid/community-related Australian organisations. Our people are passionate and committed to encouraging physical and mental wellbeing within the business. This is driven by a team with a highly inclusive approach that no other big employer can match. Be a part of our desire to compete and innovate while also being aware of our wider obligations.
Melissa - Procurement Lead, Corporate Centre
“In my field, it can be challenging to cross into a different area of expertise. I have been fortunate to be given this opportunity at Post. This organisation is good at matching transferable skills to roles that inspire personal and professional growth. My role challenges me – which I love – and also enables me to make a positive impact in the business.”
Human resources
Our Human Resources teams are fundamental to our ongoing transformation by ensuring we adapt, evolve and challenge the way we operate. Often demanding and always stimulating, you’ll deal with complex issues on a daily basis within a supportive environment. This includes a great work-life balance and workplace full of people from all ages, nationalities and cultures.
Patrick - Head of HR, Trusted eCommerce Solutions
“There’s a strong cultural intent at Post to evolve and remain relevant and profitable for another 200 years, this means doing things differently. For HR, we are constantly looking across our business and the external market for innovation and best practice that we can learn from and apply to improve our business. There are huge opportunities to introduce new concepts and ideas at Post.”
Corporate strategy
This is an exciting time to work in Corporate Strategy. We’re undergoing a transformation into new, cutting edge services and need new talent. You will work with your colleagues to deliver strategies across customer experience, innovation and efficiency. As a respected strategy expert, you will be challenged to make a real difference by looking at news ways of organising our workforce. You’ll also be working in a diverse and inclusive culture which we believe is the foundation of a productive environment.
Steven - Corporate Strategy Manager
“My role requires working on something different every day which is great because I hate the idea of routine. Every six weeks I’m moving on to a different project with different stakeholders and working through different problems. This helps make my job incredibly stimulating. I recently worked on a project which looked at building a business in an emerging new digital market. Being able to take on a start-up mindset and consider the possibilities of starting an entirely new business was pretty exciting.”
Corporate communications
We are currently in the transition of becoming a national leader in ecommerce, digital innovation and trusted online services. Have your chance to be an important part in developing the communications that drive this change. You’ll be juggling multiple projects on the go and be across both written and verbal communications. It’s a challenging, exciting and supportive environment where you’re encouraged to get the most out of your abilities.
Amelia - Communications Manager
“Australia Post places huge value on the mindset that you’re part of something bigger. You’re a member of one team but you’re also part of the wider community. It’s also one of the most diverse and open-minded organisations I’ve worked at. Innovative thinking, asking questions and challenging ‘the norm’ is encouraged by every part of the business. Being part of this culture has helped grow my confidence and fed my ambition. I can honestly say I love my job.”
Our recruitment process
We’re always on the lookout for talented people in the following areas:
Credit, Collections and Billings; Sales Systems and Process; Payroll Operations; Operational Accounting; Financial Accounting; Business Systems; Technology; Group Finance, Risk & Assurance, Safety, Health & Wellbeing; Community Relations & Engagement; Legal, Procurement & Environment; HR, Recruitment; Learning & Development; Payroll; Corporate Strategy; Corporate Comms; Information Security and more.
