Australia Post Online ID Verification Service
Consent to disclose personal details
Australian Postal Corporation ABN (28 864 970 579) (Australia Post or we) respects your personal information and right to privacy.
Why and how we collect your information
To provide you with the product or service you're applying for, Australia Post needs to collect some of your personal information to verify your identity. Without this information, we cannot complete the verification online.
If you'd prefer to complete your ID check in person, you can bring your proof of ID documents to a participating Post Office and complete your application there.
We'll only collect your information directly from you.
Using your information
Once your personal information has been checked against third party data sources, we'll let you know whether your identity has been successfully verified.
We'll store your personal information for audit purposes only.
Disclosing your information
We'll use your personal information to verify your identity. To do this, we may provide your information to third parties, including:
- government agencies,
- credit reporting agencies1, and
- other organisations involved in our electronic verification system.
The result of your identity verification may be disclosed to the product issuer.
- how to access or update your personal information that is held by us,
- how to complain about a privacy issue and how we will deal with such a complaint.