Checking your available balance and transaction history

You can check your available card balance and transaction history in one of the following ways:

SMS servicing

You can use your mobile phone to receive a number of alerts and servicing options for your Load&Go card (fees apply).

Send your SMS to 0457 777 678 (0457 77 POST).

Please note:

  • Messages must be sent from the mobile phone number that your card is registered to.
  • To view and manage your SMS servicing options, log in to the Load&Go portal.

  • Conditions, limits, fees and charges apply. Australia Post Load&Go Employee Reloadable Visa Prepaid Card issued by Heritage Bank Limited ABN 32 087 652 024 AFSL 240984 Australian Credit Licence 240984. Australian Postal Corporation ABN 28 864 970 579 (AR No. 338646) is the distributor of the card and is an Authorised Representative of Australia Post Services Pty Ltd ABN 67 002 599 340 (AFSL No. 457551). Please read the Product Disclosure Statement before making a decision about the card.