Disaster relief

We can’t predict or prevent natural disasters, but we can be prepared for them. Australia Post’s partnership with Australian Red Cross is helping children in high-risk areas do just that through the Pillowcase Program.

There is growing awareness of the long-lasting impacts disasters can have on kids. Helping kids cope is important. Here are five ways to support the little ones in your life after a disaster.

When Lismore and the Northern Rivers region were hit by catastrophic flooding in 2022, many residents not only lost their homes, they also lost access to essential services. Pop-up Post Offices helped to calm the confusion.

Lismore City Library lost 29,000 books in the 2022 Northern Rivers region floods. This staggering loss has been a little easier to bear thanks to the remarkable resilience and community spirit of librarians and others.

Catastrophic weather events like the Lismore floods are often simply images on our TV screens. But what is it really like to live through a natural disaster and its aftermath?

When floods devastated Lismore earlier this year, the team at Australia Post Lismore Delivery Centre rallied to keep delivering services to the community.

Natural disasters are becoming more common in Australia. Having a plan in place and, importantly, sharing your plan with others can help during and after the emergency. 

As a country united by the realities of bushfires, floods and cyclones, we reflect on how communities affected by the 2019/2020 bushfires continue to recover and rebuild.

It’s been almost two years since Sabrina lost her Kangaroo Island farm in the Black Summer fires. By accepting donations to Red Cross, Australia Post helps communities like Sabrina’s get the support they need to overcome disaster.

Nothing tests the strength of a community like a disaster. We spoke to one of our own, Queensland Postal Manager Kasey Hay, about the cyclone that impacted her Airlie Beach community, and how Australia Post and Red Cross were there to offer hope and support.

Gidgegannup was caught off-guard by the February 2021 bushfires. As the stricken community pulled through the worst of it, Australia Post’s James Roberts and Red Cross were there to help them get back on their feet.

It takes mere hours for a fire to destroy a town and years for its community to recover. In Batemans Bay, the local Post Office and Red Cross were there to help those in need of shelter, emotional support and access to essential products and services.

When Townsville in Queensland was inundated by the worst flood in its history, many were forced to evacuate their homes. For those who remained, the Idalia Post Office and Red Cross were there to help them move towards recovery. 

Anne Macarthur has spent nearly her whole life in service to others. Here she talks about her journey with Australian Red Cross and how she supported survivors of the Black Saturday and Black Summer bushfires.

When one Australian Red Cross volunteer began knitting teddies in 1990, she had no idea she’d launched a movement that would help over a million Australians—and counting. Two long-time Red Cross volunteers share how much the Trauma Teddies program means to those going through difficult times.

Recovering from a natural disaster takes resilience, strategic thinking and above all, the power of community. John Richardson from Australian Red Cross talks about his experience on the ground.

Emergencies like bushfires, drought and flood can have a devastating impact on local businesses trying to stay afloat—and it can be hard to know who to turn to when disaster strikes.