We'll help you spread the merry this Christmas.

With easy flat rate postage options in Australia, and gifts and cards for everyone, we can help you spread the merry near and far this Christmas.

Ways you can Spread the Merry

Stuck for gift ideas? We can help

Find inspiration in our latest Christmas catalogue, get creative with our gifting blogs, or check out what’s hot in our online shop.

Make it a cent-sational Christmas

Give them a gift they’ll treasure. Present them with all 26 $1 coins from the Great Aussie Coin Hunt.

Add a festive touch to your mail

Spread the merry even further with our 2019 Christmas stamps. Check out our seasonal collectables now.

Last posting dates for Christmas delivery

This year, we’re investing in extra support in the air, on the road and in our facilities to help get your parcels where they need to be this Christmas.

Regular Parcel Post estimated delivery times

We're extending our trading hours

Some of our Post Offices will extend their trading hours3 from 25 November to 20 December.

We've got delivery choices to suit you this Christmas

Collect your eligible parcels anytime with a free 24/7 Parcel Locker4 or have them left in a safe place5 at home. You can also get your parcels delivered to a PO Box4 or your nearest participating Post Office using our Parcel Collect service4.

Sending 5-20 parcels per week?

With a MyPost Business accountyou could save up to 35% on same-city sending, and up to 25% on international sending.

Manage all your sending with one login, print your shipping labels, lodge via a street posting box or at a Post Office and get 24/7 online chat support7.

Useful tools and information to help you this Christmas

Sending gifts? Check on the status of your parcel with our online tracking tool.

Use our delivery time calculator to estimate when your parcel will arrive.

Bought something online that’s not quite right? Learn about our parcel return options.

Going away? We’ll safely hold your mail for you and deliver it to your home when you return.

Unsure how to pack your parcel?

We know that sometimes packing can be a little tricky, especially when your item is fragile or hard to wrap.
Here are some handy packing tips to get it right.

Send a letter to the North Pole

Send Santa your Christmas wish list or just tell him if you’ve been naughty or nice. We’ll get your letter to him, and send you his reply.
Learn more about Santa Mail.

Submit an enquiry

Select an enquiry type, leave us a few details and we'll be in touch.

Late or missing item

Not sure why your item hasn't arrived yet? We'll follow it up, using your tracking number.

Complete online form
Delivery issue

Report a problem with how or where your item was delivered, so we can investigate.

Complete online form
Mail redirection or hold

Trouble with your service? Leave your application details and we’ll look into it.

Complete online form
Other products & services

Get help choosing or using our products and services – from mail to passports, payments and more.

Complete online form

Got a suggestion, compliment, or complaint? We'd love to hear from you.


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8am–6pm, Monday—Friday (except national public holidays).

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1 For items lodged in Post Offices or Express Street Posting Boxes only. Delivery by Christmas only available when posting by Monday 23 December within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth between CBDs only) and some major centres. Note: Express eParcel is not covered in the Express Post Guarantee. Visit auspost.com.au/expresspostnetwork for more details. 

2 Delivery times apply from the day after posting and vary depending on your origin and destination. For more information, refer to our delivery estimator.

3 Hours of operation will vary according to the outlet and local demand hours. To view the trading hours of your local outlet use the Post Office locator.

4 Terms and conditions apply. Services available for parcels only; letters and standard mail deliverable to letter boxes or PO Boxes not accepted. Parcel Lockers and Parcel Collect services are currently free of charge (other than to non-Australia Post carriers), but Australia Post reserve the right to levy charges in future. Lease costs apply to PO Boxes. Collection time limits apply: 48 hours for Parcel Lockers, 10 business days for Parcel Collect, and 5 days for red door PO Boxes. Please refer to service details and full terms and conditions for further details.

5 Terms and conditions apply. The service is only available for deliveries to an address that is accessible and to a requested delivery location where it is safe to leave parcels. Parcels that do not require a signature will be left in a place our delivery drivers deem to be safe. Addresses where the front of the property is near to the street, or apartments that are not accessible to a person who is making the delivery, are generally not suitable for this service. Parcels that require a signature are eligible to be left in a safe place when the sender provides your contact details, the sender allows us to leave it in a safe place, and there’s a safe place to leave your parcel.

6 Savings are subject to a number of eligibility criteria. Savings are calculated based on how many qualifying parcels you send over a rolling 8-week and 12-month periods. To be eligible, you must have a MyPost Business account and use your account when purchasing qualifying parcels and you must meet the volume requirements over the relevant period to get discounts on certain products. Please refer to the terms and conditions for further details on the eligibility criteria.

7 24/7 online chat support excludes national public holidays.