Manage your customer records electronically

Managing your documents electronically saves you both time and money - it reduces storage costs and handling time, and protects your valuable documents from deterioration.

We can help you manage your customer records effectively with our cost-effective document imaging and management services.

Document imaging

Our electronic data capture technology can record typed and handwritten text, checkboxes and barcodes.

We can scan your customers' forms and any required documentation during in-person interviews at selected Post Offices. We then add any scanned images you've requested to your customer's electronic file before sending it through to you.

Document management

Our electronic solutions make it easy for you to collect, sort and store your documents.

As one of Australia's leading information logistics specialists, we're fully equipped to help you better manage the physical information entering and circulating through your business.

Electronic document management services

  • A full range of image and data capture services
  • Image enhancement services
  • Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) data capture
  • Online archiving
  • Image retrieval via the internet
  • Electronic forms processing
  • Complete information logistics
  • Integrated mailroom services

Get started!

To find out more or get started, please contact your Australia Post Account Manager or call us on 13 11 18.

Don't have an account? Find out about the benefits of becoming an account customer with Australia Post.