Offer your customers next-business day delivery within our Express Post network (80% of Australia).
Whether it’s an impulse purchase or urgent supplies, there will be customers who want their order now. Give them the option of 3-hour delivery for orders placed before 1pm on weekdays.
Customers who won’t be home during the day will appreciate the option of weeknight deliveries between 6-9pm.
Weekday deliveries not suitable? No problem. Offer them Saturday deliveries too, so they can get their order when it suits them.
The majority of online shoppers are discouraged by cumbersome returns processes2. Win their loyalty – and help drive repeat purchases - by offering easy and convenient ways to make returns.
With over 20,000 drop-off locations such as Post Offices, Street Posting Boxes and Parcel Lockers, no other return network can match our reach and convenience. Plus we’re adding Collect and Return locations at convenient retail outlets such as Mitre 10, IGA and Priceline, giving customers hundreds of additional access points.
Your three easy returns options
The simplest solution for your business – your customers can go online and print their own return label.
The easiest option for your customer – create a return label and enclose it in your customer’s parcel. That way it’s ready to use if they need it.
The solution that gives you the greatest control – your customers contact you to arrange a return. You create the returns label and email it to them.
Our international outbound network can help connect your business with customers all over the world, so you can expand and sell to new markets.
Reach customers in 220+ countries, and give them the convenience of three delivery speeds: Express, Standard and Economy.
From low-volume sending to streamlined shipping and tailored logistics, you’ll enjoy competitive shipping rates with no hidden fees.
Get competitive rates based on your sending volume, price certainty (no hidden fees) and deadweight pricing with 10g rounding.
Access our international partners (like China’s Sai Chang and New Zealand Post) and regulatory and market development insights.
Use our comprehensive APIs to manage orders, send tracking updates3, validate addresses4, calculate landed costs5 and more.
Improve efficiency by using one shipping provider to manage and schedule all your domestic and international deliveries.
Split your inventory between our warehouses, so you can offer same-day delivery to customers within metro areas in Melbourne, Sydney, Brisbane and Perth.
We can easily scale operations to help you cope with surges in demand, such as Click Frenzy and Cyber Monday.
Our team will pick, pack, fold, scrunch, tie, and mould – whatever it takes to get the perfect experience for your customer.
All our fulfilment centres are made from concrete and steel, with fire systems, electric fences, CCTV, alarmed doors and 24/7 security guards.
We can also help you...
Keep up with the latest eCommerce trends
Understand what’s driving sales in your industry and how customer expectations are changing.
Use our comprehensive eCommerce data to help inform strategic and marketing decisions and gain a competitive edge.
Move stock from B2B
Handling downstream logistics isn’t easy, so it makes sense for manufacturers and wholesalers to outsource some – or even all – of their freight forwarding and B2B logistics.
Our cost-effective, national business-to-business logistics solution can help you ship stock where it needs to go.
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1 3-hour, evening and Saturday deliveries are only available for selected contract customers and for deliveries within Sydney, Melbourne, Adelaide and Brisbane. On Demand services are not available for pick-up or delivery on public holidays or Sundays. Ask us about adding these services to your shipping solution. On Demand services are subject to terms and conditions.
2 Australia Post survey of 2,000+ consumers, 2018
3 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.
4 Australia Post will endeavour to keep the Address Validation Tool up-to-date, but will not be liable for any errors or out of date information. Visit auspost.com.au for the Address Validation Tool terms of service.
5 Australia Post will endeavor to keep the landed cost calculator up-to-date, but will not be liable for any errors or out of date information. Customers should be aware that the landed cost calculator produces an estimate only as at a point in time and the correct amount owed will be as assessed by the relevant customs office.
