1 2019 Inside Australian Online Shopping report
2 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth between CBDs only) and some major centres. Note: Express eParcel is not covered in the Express Post Guarantee.
3 On Demand services are only available to selected merchants. On Demand services are available to consumers within specified geographical areas of Sydney, Melbourne, Adelaide and Brisbane provided that the merchant’s point of dispatch is within specified geographical areas in the same city. On Demand services are not available for pick-up or delivery on public holidays or Sundays. On Demand services are subject to terms and conditions and the locations for the services, which may be updated at our discretion is available at auspost.com.au/ondemandnetwork.
4 Source: ‘Delivery matters – understanding the needs of online shoppers’ (Royal Mail, 2016)
5 Savings are subject to a number of eligibility criteria. Savings are calculated based on how many qualifying parcels you send over a rolling 8-week and 12-month periods. To be eligible, you must have a MyPost Business account and use your account when purchasing qualifying parcels and you must meet the volume requirements over the relevant period to get discounts on certain products. Please refer to the terms and conditions for further details on the eligibility criteria.
6 Estimated delivery time is between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control. For more information, calculate postage and delivery times or check our international post guide.