Help grow market share with fast and convenient delivery
Offer customers flexible, fast and convenient delivery options that help make shopping with you irresistible.
Help reduce cart abandonment and encourage repeat business with our ‘on demand’ delivery services1.
Next business-day delivery
Offer your customers next-business day delivery within our Express Post network (80% of Australia).
Whether it’s an impulse purchase or urgent supplies, there will be customers who want their order now. Give them the option of 3-hour delivery for orders placed before 1pm on weekdays.
Customers who won’t be home during the day will appreciate the option of weeknight deliveries between 6-9pm.
Weekday deliveries not suitable? No problem. Offer them Saturday deliveries too, so they can get their order when it suits them.
3-hour, evening and Saturday deliveries are only available for selected contract customers and for deliveries within Sydney, Melbourne, Adelaide and Brisbane only. Ask us about adding these services to your shipping solution.
Help increase customer confidence with easy returns
The majority of online shoppers are discouraged by cumbersome returns processes2. Win their loyalty – and help drive repeat purchases - by offering easy and convenient ways to make returns.
With over 20,000 drop-off locations such as Post Offices, Street Posting Boxes and Parcel Lockers, no other return network can match our reach and convenience. Plus we’re adding Collect and Return locations at convenient retail outlets such as Mitre 10, IGA and Priceline, giving customers hundreds of additional access points.
Your three easy returns options
1. Go online
The simplest solution for your business – your customers can go online and print their own return label.
2. Use label provided
The easiest option for your customer – create a return label and enclose it in your customer’s parcel. That way it’s ready to use if they need it.
3. They contact you
The solution that gives you the greatest control – your customers contact you to arrange a return. You create the returns label and email it to them.
Complete the form below and a business specialist will be in touch.
1 3-hour, evening and Saturday deliveries are only available for selected contract customers and for deliveries within Sydney, Melbourne, Adelaide and Brisbane. On Demand services are not available for pick-up or delivery on public holidays or Sundays. Ask us about adding these services to your shipping solution. On Demand services are subject to terms and conditions.
4 Australia Post will endeavour to keep the Address Validation Tool up-to-date, but will not be liable for any errors or out of date information. Visit auspost.com.au for the Address Validation Tool terms of service.
5 Australia Post will endeavor to keep the landed cost calculator up-to-date, but will not be liable for any errors or out of date information. Customers should be aware that the landed cost calculator produces an estimate only as at a point in time and the correct amount owed will be as assessed by the relevant customs office.
Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.