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Annual Report PDF
Your
Australia Post
Your Australia Post
About this report
Our strategy and focus
Chairman message
MD & Group CEOs message
Our business
performance
Financial performance
Trusted eCommerce solutions
Government services
Parcels
Mail services
Our collaborative future
Our future outlook
Our customers
Our communities
Measuring customer advocacy
Helping consumers
Australia’s favourite online retailers
Helping small business
Investing in small business – Mailplus majority investment
Helping business and governments
Engaging our stakeholders
Our Stakeholder Council
Community programs and partnerships
Measuring our impact and future outlook
Our customer
network
Investing in a sustainable network
Improving the delivery experience
Making cyber safety a critical priority
New in-store options – from pop-ups to point-of-sale
Investing in advanced mail processing machines
Building capacity in our delivery network
Our innovation
Our expertise
Innovating with our people
Innovating with our customers
StarTrack business breakfasts building innovation
Partnerships driving innovation
Our future outlook
Our
people
Safety – a core value
Engaging our workforce
Embracing diversity and inclusion
Supporting and developing our people
Health and wellbeing
Our partner workforce
Our suppliers
Our future outlook
Our
environment
Our climate change position
Our carbon reduction target
Waste management and the circular economy
Focusing on our areas of greatest impact
Collaborating to purchase renewable energy
Supporting small businesses
Our future outlook
GRI and
UNGC Index
GRI and UNGC Index Materiality review
UN Sustainable Development Goals
Assurance statement
Part of Tomorrow
Annual Report 2016
Our six integrated reporting capitals
Our business
performance
Our customers
Our communities
Our customer
network
Our innovation
Our expertise
Our
people
Our
environment