In addition to the activities we undertake as part of our Corporate Responsibility strategy, we also support community groups and community members they may work with in the following everyday ways:

Delivery services

Delivery services
Service Description

Service

Charity mail

Description

If you’re a registered charity, you may be able to access reduced postage rates when sending bulk mail.

Service

Special delivery for remote areas

Description

Australia Post offers special rates if you are sending medical or education materials to select remote areas in Australia (up to 5kg).

Service

Free 12-month mail redirection for special circumstances

Description

In special circumstances, we offer free mail redirection (up to 12 months) for deceased estates caretakers, victims of natural disasters and victims of domestic violence.

Service

Free PO Box for victims of domestic violence

Description

Family and domestic violence is the biggest cause of homelessness in Australia. To help stay connected, there are one-off options of free PO Box access for up to 22 months.

Service

Local country letters

Description

If you live or carry on business in select local country areas in Australia, you may be eligible for special rates when sending at least 10 letters at a time. For more information, download the Post Charges Guide (PDF 1.2MB).

Service

Local country parcels

Description

If you live or work in select local country areas in Australia, you may be eligible for special rates when you lodge a parcel at the same office that will deliver it. For more information, download the Post Charges Guide (PDF 1.2MB).

Service

Mail for the blind service

Description

Australia Post delivers eligible items free of charge within Australia and via international sea mail to vision-impaired individuals or organisations who service the needs of blind people.

Service

Mail for defence personnel

Description

To support our defence personnel both within Australia and overseas, Australia Post offers reduced rates of postage depending on the address.

Identity services

Identity services
Service Description

Service

Working with Children Check, Victoria

Description

Australia Post and the Victorian Department of Justice and Regulation offer a free VIC Working With Children’s Check if you are applying for a volunteer position. For more information about applying for a Working With Children’s Check, contact the Victorian Department of Justice and Regulation or visit workingwithchildren.vic.gov.au.

Please note, lodging a Victoria Working With Children’s Check is only available at participating Post Offices.

Service

Working with Children Check, Western Australia

Description

Volunteers, unpaid people and students on unpaid placements may be eligible for a reduced fee to apply for a WA Working With Children’s Check. For more information about applying for a Working With Children’s Check, contact the Government of Western Australia or visit workingwithchildren.wa.gov.au.

Please note, lodging a Western Australia Working With Children’s Check is only available at participating Post Offices.

Service

Australia Post National Police Check

Description

We offer a reduced fee for National Police Checks if you are applying for a volunteer position.

Concession holder rates

Please refer to our website to check if your concession card is eligible for these services.

Concession holder rates
Service Description

Service

MyPost Concession

Description

Federal Government concession card holders may be eligible for a MyPost Concession account that gives holders’ access to:

  • Concession Stamps
  • Discounts on Mail Hold and Mail Redirection services
  • Free Certifying document services

Service

Mail Redirect services

Description

Federal Government concession card holders may be eligible for a reduced fee for Mail Redirection services.

Service

Mail Hold services

Description

Federal Government concession card holders may be eligible for a reduced fee for Mail Hold services.

Service

Keypass ID

Description

Federal Government concession card holders are eligible for a concession price for Keypass ID applications.

Please note, Australia Post Keypass ID services are only available at participating Post Offices.