EGM Trusted eCommerce Services and Group Chief Digital Officer
Andrew Walduck is Executive General Manager of the Trusted eCommerce Services business unit and Australia Post’s Group Chief Digital Officer. Andrew joined in January 2012 to help drive the digitisation of Australia Post, and its important transition to become a great digital age company.
As Executive General Manager, Trusted eCommerce Services, he is responsible for creating the next wave of products and services that drive commercial growth to enable Australia Post’s future. These draw from identity, payments, financial services, and key government services that are performed in-store or online.
As Group Chief Digital Officer, he is responsible for growing new digital platform businesses, whilst helping to strengthen existing delivery and retail services that power eCommerce. His work also includes transforming the digital experience employees and customers have of Australia Post.
Andrew’s career spans more than 25 years in business transformation, digitisation, technology and marketing, and includes transformation roles in global corporations such Accenture, where he was Partner in the Communications and High-tech Practice, prior roles at IBM, as well as marketing leadership roles in small growing businesses.
Andrew’s expertise lies in leading companies to build the strategy, capabilities and change momentum needed to build commercial futures in the digital age. This includes leading the reinvention of business models to pursue new opportunities needed to sustain an organisations future. He also has a passion for developing talented teams that deliver great business results.