PostPayTM video transcript

 Video Audio 

Heading: They'll buy when they see you're with PostPayTM.

Illustration of a desk with a computer displaying an eCommerce site:

Title: 'Cam's camera bags' is displayed on the screen, a camera is positioned next to the computer. 

 PostPayTM by Australia Post- Security for your Customers' Payment & Delivery

Zooms in on computer screen to show the website close up.

Titles; 'Good Site,' and 'Great products,' 'Right prices' pop up as the camera zooms further in on the mouse navigating the site.

As a new online retailer you've done your homework, you've built a good business model, your logistics are fine-tuned and you've created a great eCommerce website that showcases your products to their best advantage.

There's nothing to stop your customers purchasing except the confidence to click.

Illustration of a red shopping cart rolling down a hill, with discarded grey shopping carts stacked in the foreground.

Cart reduces in size, passes more abandoned carts, parcels fill cart.

Becoming a trusted site is a major obstacle faced by many new eCommerce stores.

Online retailers are feeling this lack of trust through reduced cart sizes, or worse cart abandonment.

 Half of the parcels fly out of the moving cart. Another half of the parcels are discarded.

And while online sales are growing at an impressive rate, research shows all this activity comes from only half of Australia's shoppers, and of these, only half again buy from online stores they know. 

The remaining few parcels fly out of the cart as it picks up speed down the hill and flies over the cliff onto a pile of abandoned trolleys. 

 So with fewer than 20% of Australia's shoppers prepared to purchase from strangers, there's no wonder there's still a gap between you, and your online customers.

 A bridge drops down and attaches to the cliff. The red trolley full of parcels rolls safely to the other side where there is a large 'PostPay'TM sign.

Thankfully, there is a simple solution. Join with Australia Post, and together we'll build a bridge to better customer confidence in just four simple steps. 

 A large arrow navigates over the PostPayTM sign, clicks on it, and a parcel pops out.

When customers see the PostPayTM icon on your site and read how it safeguards their purchase, they'll click. 

Icons of a padlock and dollar sign hover above the parcel illustration to demonstrate secure pay. 

You then lodge the Parcel, knowing that the payment is safely held, temporarily by Australia Post. 

Australia Post van drives to a customer's house, delivers parcel. 

The Parcel is sent with tracking and signature for a small service fee. Your customer signs on delivery. 

Icons of the padlock, dollar sign and signature hover above the parcel to indicate safe delivery.

Screen transitions back to 'Cam's Camera Bags' website. 

Australia Post releases payment to you ensuring it's a legitimate purchase.

It's a win/win situation. The customer will have peace of mind and you'll have proof your sale was delivered. 

 Zooms in on the PostPayTM symbol displayed under the cost of a website product.

End frame: auspost.com.au/postpay. 'Powering online shopping'

 Talk to us today about joining with Australia Post and how PostPayTM can begin delivering confidence to your online customers.