British passports

If you want to apply for a new British passport, or renew your British passport, you can have your application reviewed at a participating Australia Post retail outlet.

We can accept your British passport application on behalf of the British High Commission, process your payment, arrange secure delivery of your application and documentation to the High Commission, and then securely deliver your original documents to you by Express Post Platinum. Your new passport will be delivered separately by the Home Office, direct from the UK.

• Download British passport application forms
• Find your nearest retail outlet for British passport processing

How it works

Find your nearest outlet

With 130 locations, your application can be reviewed at an outlet near you.

Book an appointment

Every applicant needs to attend an interview at a participating Australia Post retail outlet. You can book a passport interview online via the post office locator, call us on 13 POST (13 7678), or ask at any Australia Post outlet.

Complete your application

You'll need to download and print the application form from the British High Commission website. Use form C1 and the C1 notes if you're over 16 and applying for your first British passport, or renewing your existing British passport. Form C2 and the C2 notes are for passport applications or renewals for children under the age of 16.

Take your photo

For new applications get your passport photos from a participating Australia Post retail outlet. You'll need to have one of your passport photos endorsed and signed by a counter-signatory (refer to British High Commission website for guidelines) - so please organise this before your appointment.

When renewing your application, you can have your photo taken during the interview.

At your appointment

Bring your completed application form, two new colour passport photographs that meet the British Government requirements and all relevant documentation required by the British Government, as well as the application fee, with you to your appointment.

Pay your application fee

You'll need to pay an application fee at the time you lodge your application. You can make your payment by cash, MasterCard or Visa, or EFTPOS. This fee is non-refundable as it is an application fee rather than a fee for issuing your passport.

• How long will it take?

  Once your application is received by the British High Commission, it will take approximately 3 to 4 weeks to process. If your previous passport was lost or stolen, it may take longer.

• Can I track my application?

  Yes, outgoing applications can be tracked via our Track my Item tool. You will need to enter the Registered Post number located on the receipt we gave you at the time of your application interview.

  Return applications can be tracked by calling the UK Passport Helpline (Careline) on 0900 990202¹. They will be able to give you an update on your application and, if a new passport has been printed, the DHL track and trace number.

• What happens to my Australian visa?

  Your Australian visa will not be automatically transferred into your new passport. Contact the Department of Immigration and Citizenship to find out how you can get a replacement visa sticker for your new passport.

  • Find out more about applying for a British passport from Australia.

• More information

  The British High Commission has detailed information about British passport and application requirements.

  The British High Commission also has a call centre that you can contact between 9am to 6pm Australian Eastern Standard Time. Please be aware that calls incur charges.