Travelex Cash Passport

If you're looking for a secure and convenient way to carry your travel money, a Travelex Cash Passport is ideal. They're prepaid travel money cards that allow you to withdraw local currency at more than one million Visa ATMs worldwide. And when you buy any foreign currency Cash Passport from Australia Post, it's commission-free.¹

The Travelex Cash Passport is available in 5 currencies:

Euros (EUR)
Great British pounds (GBP)
United States dollars (USD)
New Zealand dollars (NZD)
Australian dollars (AUD).

With a Cash Passport you can:

Lock in your exchange rate - once you've bought your foreign currency Cash Passport you won't have to worry about exchange rate fluctuations. And you won't have to work out exchange rates while you're travelling to know how much value is left on your card²
Access your money securely - you use a PIN-protected card to withdraw your money
Receive a second card at no charge - this is perfect as a backup in case you lose your card. Both of your cards are linked to the same pool of funds. This means you can still access cash with your second card even after you've cancelled your lost card
Get help in an emergency - Travelex provides 24-hour global emergency assistance, including legal and medical support, if your card is lost or stolen.
Manage your spending - because your Cash Passport is completely prepaid, your spending is limited to the amount of money available on your card
Top up your card with cash - you can reload your card at any time while you're away. Visit Travelex Cash Passport for details.
Manage your card online - you can get card balances, statement information, ATM location information and change your PIN online.

Travelex Cash Passports are subject to terms and conditions (pdf 148kb).

¹ Exchange rates include a service charge. The Australian dollar Cash Passport is subject to commission. You will be charged an administration load fee by Travelex for the initial load and subsequent reloads of an Australian dollar Cash Passport. The administration load fee will be added to the total load or reload value at the time of purchase or reload. For more information about Cash Passport fees and limits, please visit Travelex Cash Passport.

² The Australian dollar Cash Passport does not allow you to lock in your exchange rate.

How to buy a Cash Passport

You can buy Travelex Cash Passports at any of the 3200 Australia Post retail outlets that offer travel money. Post Office Locator will help you find an outlet near you that can organise your Cash Passport, American Express Travellers Cheques and foreign currency. Or call 13 POST (13 7678).

When you buy your Cash Passport, you'll need to bring:

A completed Cash Passport application form. You can pick up a form from any of the Australia Post retail outlets that sell travel money or download a Cash Passport application form (pdf 472kb)
Photo identification (original documents). Choose one of the following documents:
- Standard adult:
  - Australian passport
  - International passport
  - Australian Driver's Licence
- Under 18:
  - Australian passport
  - International passport
Funds to buy your Cash Passport.

Minimum and maximum Cash Passport amounts

You can load the following minimum and maximum amounts on your Cash Passport:

	AUD($)	NZD($)	USD($)	GPB (£)	EUROS (€)
Minimum amount	100	120	80	40	60
Maximum amount	25,000	27,000	20,000	10,000	15,000

For more information about maximum reloads and maximum total balances, visit Travelex Cash Passport.

Paying for your Cash Passport

You can pay for your Cash Passport using:

cash
EFTPOS (cheque or savings accounts only).

Financial institution fees and limits may apply. Please check with your financial institution.

Activating your card

We'll give you 2 Cash Passport cards over the counter once your application process is complete. Your cards will be activated automatically within 2 business hours of your purchase.

Topping up your Cash Passport

Your Cash Passport is valid for 3 years from the date it is activated, so you can keep it to use on your next trip.

To reload your card, simply bring one of your Travelex cards in to any Australia Post retail outlet that sells travel money, along with your funds. If you reload you card in person at one of our outlets, your funds will be available on your Cash Passport immediately.

You can pay for Cash Passport reloads using:

cash
EFTPOS (cheque or savings accounts only).

Financial institution fees and limits may apply. Please check with your financial institution.

For other reload methods, please visit Travelex Cash Passport. Financial institution fees and limits may apply.

Managing your account online

You can view your balance and transaction history, change your PIN, update your contact details and find the nearest Visa ATM by registering your account on Travelex Cash Passport.

Simply enter your details and choose a user name and password. You'll need to allow up to 48 hours for your online account to be activated.

Requesting replacement cards

We'll give you 2 cards when you buy your Cash Passport. If you lose one, you'll still be able to access your funds using the second card without having to wait for a replacement card.

If your card is lost or stolen, you should contact Travelex immediately using their 24 hour emergency support service. For the list of Travelex emergency phone numbers, visit Travelex Cash Passport. You'll still be able to use your second card after your lost card is cancelled by Travelex.

If both cards are lost or stolen, Travelex can arrange replacement cards for you. And if necessary they can start the procedure for disputing any unauthorised transactions on your lost or stolen card.

Travelex can also arrange for emergency funds to be made available to you up to the balance of your lost or stolen card. These funds can generally be sent to you via Travelex's global money transfer network free of charge within 10 minutes (up to 24 hours in remote locations).

Withdrawing your balance

Your Cash Passport will remain active for 3 years so you can keep it to use it on your next trip. You can top it up with cash during this period at any time. After 3 years it will automatically expire. Please contact Travelex if your card has expired.

You can close your Cash Passport account at any of the Australia Post outlets that offer travel money.

Complete a Cash Out (pdf 60kb) form and we'll forward your request to Travelex who will process it and deposit your funds balance directly to your nominated bank account (fees apply¹). Please note that Australia Post isn't able to provide you with cash when you close your Cash Passport account.

¹ Travelex charges a fee of A$10 to close Cash Passport accounts.

Need more information about Cash Passports?

For more information about Cash Passports, visit Travelex Cash Passport or call Travelex on 1800 036 739.

Conditions apply: