Privacy Statements

  • Mail Redirection and Mail Holding services privacy statement

    Information about other people

    Where you give us the personal information of another person you undertake to tell them you have done this and why, and of the contents of this Privacy statement.

    Primary use

    We only use your, or any co-applicant's, personal information as necessary to administer our Mail Redirection, Mail Holding and associated services.

    Secondary use

    With your consent, and where relevant, we can also use your personal information to:

    • send you valuable information to help you in your new home
    • advise organisations of your new address details
    • to send move related information to the occupants of your old address.
    Disclosure

    Australia Post will not disclose your, or any co-applicant's, personal information to any third party unless it is:

    • required by, or authorised under, law
    • with your consent
    • to our contracted service providers - such as mailing houses and printers, who require these details to perform aspects of this service as instructed by Australia Post.
    Access

    Subject to some exceptions allowed by law, you, and any co-applicant, are entitled to request access to your personal information while we store it. All requests shall be assessed as required by law and if access is denied we will tell you why.

    Further information

    For further information on how we handle your personal information, please view Australia Post's Privacy Policy, or write to:

    Privacy Contact Officer
    GPO Box 1777
    MELBOURNE VIC 3001

  • Notify Organisations privacy statement

    Use

    We collect your personal information to provide access to our Notify Organisations service. This service cannot be accessed without providing personal information.

    Disclosure

    Your personal information will only be disclosed to those organisations you select.

    Consent

    By requesting this service you consent to Australia Post using and disclosing your personal information for the purposes stated above.

    Access

    Subject to some exceptions allowed by law, you are entitled to request access to your personal information while we store it. All requests shall be assessed as required by law and we will tell you why if access is denied.

    For further information on how we handle your personal information, please view Australia Post's Privacy Policy, or write to:

    Privacy Contact Officer
    GPO Box 1777
    MELBOURNE VIC 3001