- Postal services
- Sending letters in Australia
- Standard delivery
- Express delivery
- Express Post
- Express Post Platinum
- Express Post & Express Post Platinum guarantee
- Express Post & Express Post Platinum networks
- Next business day delivery networks
- Next business day Express Post networks - NSW and ACT
- Next business day Express Post networks - VIC and TAS
- Next business day Express Post networks - QLD
- Next business day Express Post networks - SA
- Next business day Express Post networks - WA
- Express Post Platinum delivery network - WA
- Express Post Platinum delivery network - NSW and ACT
- Express Post Platinum delivery network - VIC and TAS
- Express Post Platinum delivery network - QLD
- Express Post Platinum delivery network - SA and NT
- Secure delivery (Registered Post)
- Addressing guidelines
- Withdrawing mail
- Stamps and prepaid envelopes
- Managing mail in your letterbox
- Letters to Santa
- Sending parcels in Australia
- Sending overseas
- Receiving & organising your mail
- Sending letters in Australia
Express Post Platinum
Express Post Platinum is Australia Post's premium next day delivery service designed to give you extra peace of mind when sending important documents and goods. For details of our range of satchels see Express Post Platinum products.
As well as a guaranteed next business day delivery, Express Post Platinum secures a signature on delivery and you are able to track your item online.
- Service features
- Tracking your items
- Delivering your Express Post Platinum article
- Sending valuable items
- Satchels
Service features
- Guaranteed next day delivery across Australia within the Express Post network*.
- Signature on delivery of your item.
- Automatic compensation up to $100 should loss or damage occur.
- Extra Cover available - if your item exceeds $100 in value, you can purchase Extra Cover up to a limit of $5,000 from your local postal outlet.
- Safeguarding valuable documents - when sending documents of value (such as passports, academic records and certificates of title) you are covered for up to $100 should the unforeseen occur.
- Online item tracking**.
- Proof of posting - when your item is lodged at an Australia Post retail outlet, your receipt will be endorsed as proof of shipment. This is especially important if you're a seller using the PayPal online payment gateway to ensure that you qualify for PayPal seller protection.
Simply lodge your Express Post Platinum item at your nearest Australia Post retail outlet or in a Express Post gold posting box.
Tracking your items
Express Post Platinum allows you to know precisely where your articles are and when they have reached their destination. Track your item**.
Delivering your Express Post Platinum article
If there is no one to sign for your delivery, a card will be left advising where the item can be collected.
Sending valuable items
If you are sending valuable items, Express Post Platinum offers additional peace of mind with automatic compensation of up to $100 should loss or damage occur. If your item exceeds $100 in value, you can purchase Extra Cover up to a limit of $5,000 from your local postal outlet. Extra Cover does not apply to bank notes, bullion or negotiable securities.
* Express Post Platinum service provides an enhanced wider network into and out of Western Australia. For further information on the WA network, visit our information page on Express Post network.
** Tracking events limited for rural and remote areas.
Satchels
You can send your important documents using Express Post Platinum prepaid satchels; available in two sizes.
| Satchel weight | Dimensions | Article weight | Price per satchel | Price per pack of 10 1-9 packs |
Price per pack of 10 10 + packs |
|---|---|---|---|---|---|
| 500g | 353x230mm | 500g | $13.40 | $127.30 | $120.60 |
| 3kg | 405x310mm | 3kg | $17.70 | $168.15 | $159.30 |
All prices are inclusive of GST.
If your item is not suitable for one of our satchels, you can use our Express Post Platinum parcel service.
Buying prepaid Express Post Platinum satchels
You can buy prepaid Express Post envelopes and satchels at any Australia Post retail outlet. All prices are inclusive of GST and you can save up to 10% when buying your Express Post Platinum prepaid products in bulk.
Posting Express Post Platinum satchels
Once correctly addressed, simply drop your Express Post Platinum satchel into any one of the Express Post gold posting boxes by 6pm or hand it in at your nearest post office to guarantee next day delivery. Lodgement times are earlier in Perth and some regional centres, so check times on street posting boxes.
When posting Express Post Platinum satchels you will also need to sign the aviation security and dangerous goods declaration which appears on the front of the satchel.
Please be aware that posting your Express Post Platinum item in a red street posting box will delay your delivery.
