I want to:

Cash Passport Debit Card

A Cash Passport Debit Card is a secure and convenient way to carry your travel money overseas, and $0 commission1 is offered when you buy or reload foreign currency cards at Australia Post.

How it works

Choose your currency

Choose from 5 currencies - Euros, British Pounds, US Dollars, NZ dollars and Australian dollars.

Check your rate

Check your exchange rate online.

Purchase your card

Purchase your card at one of our 3,200 participating Australia Post retail outlets, or order online2.

Use your card

You can pay directly at over 24 million Visa merchants and online - with no transaction fees. Or, withdraw cash in local currency from more than 1.4 million Visa ATMs around the world.

Your Cash Passport Debit Card also provides:

  • 24/7 Global Emergency Assistance and access to emergency cash if your card or passport is lost or stolen
  • Locked in exchange rate when you buy or reload your card
  • A second card at no charge - so you can still access your money if you lose and cancel the primary card
  • Easy ways to top-up - reload with extra spending money at any participating Australia Post retail outlet, or online via BPAY®
  • Secure access to your travel money with PIN and signature protection
  • No transaction fees on your purchases and withdrawals
  • Online access to your transaction history, change your PIN or personal details and Visa ATM locations
  • No age limit and no credit reference required.

  • How do I buy a Cash Passport Debit Card?

    Buy a Cash Passport Debit Card online2, or in-store at participating Australia Post retail outlets.

    If you purchase in-store you will need to complete an application form. You can download a Cash Passport Debit Card application form online or you can pick one up at participating retail outlets. You can pay by cash or EFTPOS3 and funds will be available when activated. If you purchase it online you will need to pay by BPAY® within 4 hours of placing your order, and choose an Australia Post retail outlet to collect your card from. It will be ready for collection within 5 business days.

  • What proof of ID will I need?

    The only person who can collect your Cash Passport Debit Card is you.

    When you order and collect your card from your nominated Australia Post outlet, you'll need to show us your Australian or international passport, or Australian driver's licence.

  • How do I activate my Cash Passport Debit Card?

    Before you use your card, you need to activate it. You can do this online, or call 1800 889 040 and follow the prompts.

  • How do I reload my Cash Passport Debit Card?

    You can top-up your travel money at any time by reloading your card online with Access Prepaid Worldwide. You will need to pay for your order within 4 hours of placing your order via BPAY®. Once your payment has been received, your reload will be processed and the funds will be available on your card within 2 business days. 

    You can also reload your Cash Passport Debit Card at any participating Australia Post retail outlet. To do this, you'll need to complete the application form, and show us your current Australian or international passport or Australian driver's licence in its original form. You can pay in-store using cash or EFTPOS3 and funds will be available on your card within approximately 2 business hours.

    Cash Passport ATM Cards can also be reloaded online with Access Prepaid Worldwide2. Please note Cash Passport ATM Cards are no longer available for purchase through Australia Post and they can only be reloaded online.

  • How do I manage my Cash Passport Debit Card account?

    Register your card on the Cash Passport website before you travel, and you'll be able to manage your account online wherever you go.

    • View your balance and transaction history
    • Change your PIN
    • Update your contact details
    • Find your nearest Visa ATM locations

  • How do I cancel my Cash Passport Debit Card?

    You can use your card until the expiry date, which is printed on the front of the card. If you want to cancel it and have the balance refunded to your bank account, visit a participating Australia Post retail outlet and complete a Deactivation Authorisation Form. Fees will apply4.

  • What if my card is lost or stolen?

    Contact the Cash Passport team straight away using their 24/7 Global Emergency Assistance support service. If only one card has been lost or stolen, you can still use your second card to access your money, after your lost card is cancelled.

    If both cards are lost or stolen, Cash Passport will send you replacement cards within 48 hours (depending on your location) - free of charge. Emergency funds up to the balance of your lost or stolen card can also be arranged.

  • Are there any limits to my foreign currency transaction?

    You can load the following minimum and maximum amounts onto your Cash Passport Debit Card online and at participating Australia Post retail outlets.

       AUD ($) NZD ($)  USD ($)  GBP (£)  EUR (€) 
     Minimum amount  100  120  80  40  60
     Maximum amount  25,000  27,000  20,000  10,000  15,000

    For more information about Cash Passport Debit Card fees and limits, visit Cash Passport.

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Building Society Limited (ABN 32 087 652 024, AFSL 240984). You should read the Product Disclosure Statement at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives, and you should consider if it is appropriate for you.

1 Exchange rates may include a service charge. The Australian dollar Cash Passport Debit Card is subject to commission. You will be charged an administration load fee by Cash Passport for the initial load and subsequent reloads of an Australian dollar Cash Passport. The administration load fee will be added to the total load or reload value at the time of purchase or reload. For more information about Cash Passport fees and limits, please visit Cash Passport.

2 If you click on links to Access Prepaid Worldwide, you will be leaving the Australia Post site and be directed to a third party site to place your order and complete your purchase. Please see the terms and conditions of the third-party site for further details.

3 Financial institution fees and limits may apply so please check with your financial institution.

4 Cash Passport charges a fee of AUD$10 to close a Cash Passport Debit Card account.

5The prevailing exchange rate is locked in for the initial load value. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.

To top

How to buy

Online from Access Prepaid Worldwide


At an Australia Post retail outlet

  • Find an outlet

Enter search:

Convert currency

View the latest exchange rates with our quick and simple currency converter.

Convert currency now