Pack and Track International

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Low cost delivery with tracking for items destined for 26 overseas destinations.

Pack and Track International is available to the below countries for items weighing up to 2kg and valued up to A$500.

View countries Click to expand Click to collapse

  • Belgium
  • Canada
  • China
  • Croatia
  • Denmark
  • Estonia
  • France
  • Germany
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Korea, Republic of (South Korea)
  • Lithuania
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Poland
  • Portugal
  • Singapore
  • Slovenia
  • Spain
  • Sweden
  • UK
  • USA


  • Reliable delivery within 3 to 10 business days*
  • A unique code that tracks your parcel along its journey
  • Free Air Mail return for undelivered items
  • Proof of posting^ (ensures that if you sell an item via the PayPal online payment gateway, you qualify for PayPal seller protection)
  • Extra Cover up to $500 available to certain countries**

International shipping for businesses

Grow your business in the global market with our international delivery services and logistics solutions. Find out more 

Need more assistance?

To learn more about our Pack and Track International service, visit your local Post Office. If you're overseas, simply call +61 3 8847 9980.

* Check our International Postal Guide for country-specific information and regulations.

^ Proof of posting is only available if you lodge your item at a Post Office.

** Extra Cover only to certain countries. Cover restrictions may vary depending on country. See Extra Cover terms and conditions. For further details, see our International Post Guide.

Service prices


Costs for Pack and Track International depend on the item you're sending, its weight, and where it's going. See below for costs.

Prepaid satchel prices Click to expand Click to collapse

You can purchase convenient prepaid 1kg Pack and Track International satchels for NZ, USA and the UK.

Location 1kg satchel
(39 x 28.5cm)
1kg 5 pack
(price per item)  
New Zealand  $28.15 $26.75
USA  $36.70  $34.90
UK  $46.10  $43.80

Parcel prices by weight Click to expand Click to collapse

 Location Up to 500g Over 500g up to 1kg Over 1kg up to 1.5kg Over 1.5kg up to 2kg
 Zone 1 (New Zealand) $17.55 $28.15 $36.55 $46.05
 Zone 2 (China/Hong Kong) $19.25 $32.30 $42.95 $54.80
 Zone 3 (Malaysia/Singapore/
S Korea)
$19.80 $33.50 $44.60 $56.95
 Zone 4 (USA/Canada) $21.10 $36.70 $49.55 $63.90
 Zone 6 (France/Germany/Ireland/
$25.20 $46.10 $63.55 $82.90
 Zone 7 (Belgium/Croatia/Denmark/
$27.20 $50.40 $69.70 $91.20 
 Zone 8 (Israel/Lithuania) $28.45 $53.05 $73.55 $96.30

If you're a business customer, you may qualify for a discount. Find out about becoming a business customer

How to pack and post your item

Sending your item

Using Pack and Track couldn't be easier. Simply pack, send, and then track your item.

Packing and documentation Click to expand Click to collapse

To pack your item, pick up a prepaid 1kg satchel for NZ, UK or US in-store or use your own packaging. 

  1. Check your item doesn't exceed 2kg (or 1kg if you're using a prepaid satchel)
  2. Get a consignment note from a Post Office (if you're using a prepaid satchel, this will already be attached)
  3. Complete the consignment note

Posting your item Click to expand Click to collapse

Lodge your item at a post office that offers the Bank@Post service. Use the Post Office Locator to check if your local outlet offers this service.
Remember to keep your receipt as proof of purchase, as well as the tracking number reference.

Tracking Click to expand Click to collapse

To track your item on its journey, go to our track tool and enter the tracking number found on your receipt. Your code will be in a similar format to "LK970012566AU".

You'll be able to see when your parcel has been:

  • received and accepted by a Post Office
  • processed for international delivery
  • received by the overseas postal organisation

  • delivered to its final destination

More information

Support & FAQs

Need more assistance?

To find out more about our Pack and Track International service, visit your local Post Office. If you're overseas, simply call us on +61 3 8847 9980.

Frequently Asked Questions

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