Australia Post Visa Prepaid Gift Cards

The following links change the content below them.

Overview

Three Australia Post Visa Prepaid Gift Cards with values of $50, $100 and  $200

Looking for a gift for someone special? Give them the gift of choice with an Australia Post Visa Prepaid Gift Card!

Available in $50, $100 or $200 card values, the Australia Post Visa Prepaid Gift Card can be used anywhere Visa is accepted - online, by phone and in-store*. They're the perfect way to say 'Congratulations', 'Happy Birthday', 'Merry Christmas' or 'Thank you'.

Once funds are loaded to the Australia Post Visa Prepaid Gift Card, the recipient is able to use those funds to make purchases until the expiry date shown on the card.

After purchase, no new funds can be loaded to the card. Any remaining funds will be forfeited upon expiry.

Looking for business gift cards to reward, thank and incentivise staff, partners and clients? Choose the Load&Go Business Gift Card.

More card options:

* Excludes ATMs, over the counter at financial institutions and merchants who elect not to accept Visa Prepaid Cards. Merchants or other providers may impose limits on use of the Card.

Conditions, limits and fees apply. The Australia Post Visa Prepaid Gift Card is issued by Heritage Bank Limited ABN 32 087 652 024 AFSL/ACL No. 240984. Read the full terms and conditions before purchase and first use.

Pricing and service fees

Pricing & fees

The purchase price and service fees for Australia Post Visa Prepaid Gift Cards are detailed in the table below.

There is no restriction on the number of cards a customer can purchase.

Payment methods

We accept payment by cash, EFTPOS, debit and credit (Visa, MasterCard and AMEX). Please note that cheque, charge account and Diners Club are not acceptable forms of payment.

 Service Cost 

Card purchase price (one-off) 

$5.95
Available in $50, $100 or $200 card values.
Total cost is $55.95, $105.95 or $205.95. 

Getting your balance - SMS

$0.25 per SMS 

Balance and transaction history - online 

FREE

Balance and transaction history - Phone 

FREE via the automated voice service

$4.00 to speak with customer service representative 

Foreign currency conversion 

 3% of the total transaction amount in AUD

Support calls 

$4.00 to speak with customer service representative
(Not applicable for calls to access dispute resolution system.) 

Conditions, limits and fees apply. The Australia Post Visa Prepaid Gift Card is issued by Heritage Bank Limited ABN 32 087 652 024 AFSL/ACL No. 240984. Read the full terms and conditions before purchase and first use.

How to use your card

Using your card

Using your card is as easy as 1, 2, 3!

Making a purchase

When making online purchases:

  • Enter the 16 digit card number and expiry date on the front of the card 
  • If you're asked for the CVV number, this is the 3 digits on the back of your card in the signature panel 
  • If you're asked for a cardholder name, enter "Gift Cardholder"

When making in-store purchases:

  • Select CR (credit) 
  • Sign your purchase receipt 
  • Each time you use your card the purchase amount is automatically deducted from your card balance

Checking your balance

You can check your balance or transaction history anytime - online, over the phone or by SMS.

  • Online: Check your balance and transaction history via the link below (FREE) 
  • Phone: Call 1300 882 094 for the free automated voice service or to speak with a customer service representative ($4 fee applies) 
  • SMS: Text "POST BALANCE" followed by your 16 digit card number (on the front of your card) to 0457 777 678 (0457 77 POST) ($0.25 fee applies).
    Include the spaces as follows: "POST BALANCE 1234567812345678".
    Please ensure you have not blocked caller ID when you do this.

Make sure you know your card balance before you shop. If you try to purchase an item of greater value than your card balance, your transaction will be declined.

Card acceptance

Please remember, your Australia Post Visa Prepaid Gift Card is not a credit card. Spend is limited to the value loaded on the card at the time of purchase.

Authorisations may be declined at some merchants (such as gambling merchants or merchants who choose not to accept Visa Prepaid cards). We are not liable in any way when authorisation is declined for any particular transaction except where the authorisation has been declined because of an act or omission on our part. The Australia Post Visa Prepaid Gift Card can be used for purchasing goods and services where Visa Prepaid cards are accepted for electronic transactions (excluding transactions at ATMs or over the counter at financial institutions).

Conditions, limits and fees apply. The Australia Post Visa Prepaid Gift Card is issued by Heritage Bank Limited ABN 32 087 652 024 AFSL/ACL No. 240984. Read the full terms and conditions before purchase and first use.

Have questions?

Support & FAQs

View our FAQs below or check the following pages for more information:

Alternatively, call Gift Card Customer Support on (+61) 1300 882 094, between 8am and 6pm Monday to Friday excluding national public holidays (call service charges may apply).

Frequently Asked Questions

Conditions, limits and fees apply. The Australia Post Visa Prepaid Gift Card is issued by Heritage Bank Limited ABN 32 087 652 024 AFSL/ACL No. 240984. Read the full terms and conditions before purchase and first use.

Buy in-store

Purchase your Australia Post Visa Prepaid Gift Card from an Australia Post retail outlet.

Find an outlet
Send a Christmas Card this season. Buy stamps now

Customer support

For queries about your gift card, please call (+61) 1300 882 094 between 8am and 6pm Monday to Friday (excluding national public holidays).