Alipay Purchase Card
- Card issued by Alipay Singapore E-Commerce Private Ltd (Alipay) and distributed by Australia Post (Post).
- Use only to pay at Taobao.com/Tmall.com after registration.
- Balance held in RMB, which fluctuates and will impact Card value.
- Max load limit/Card: A$500.
- Max total value/customer: A$1,000. Card is not reloadable.
- We may suspend Cards, cancel registration or decline transactions for breach of full Terms, breach of law, dishonesty, identity discrepancy or if we would incur additional liability.
- Keep Serial No & PIN secret and secure - no refunds/replacements if lost, stolen, damaged or otherwise compromised.
- Australian law applies.
For enquiries/complaints call 1800 686 150.
- Register at the Alipay website
- Choose Alipay Purchase Card and Management/Account Asset
- Choose Immediately use Alipay Purchase Card & enter Serial No & PIN
- At the Taobao website / Tmall website choose Alipay Purchase Card at Checkout and confirm
- Check balance & transactions at the Alipay website.
For concerns about the purchase of a Card, return to the original Post store of purchase with the purchase receipt (without this, Post can't assist). Post doesn't guarantee or hold the stored value of the Card and makes no warranty or representation in connection with the Card (including quality or standard) nor is it liable for any loss you or any third party suffers arising in connection with the Card.
Locate an outlet
Find your nearest Post Office that sells Alipay vouchers.