Guide to changes in letters service video transcript

Video  Audio 

The video opens on the Aus Post logo.

Audio throughout is a backing track playing a fairly happy tune. 

We see an Australia Post postie on his bike, wrapped in a suit of bubble wrap.

x3 Letters representing each of the three speeds fly out of the logo. The logo turns into a calendar with the 4 Jan date. This then changes into three separate squares with each letter (Express, Priority and Regular).

Australia Post is making some changes, giving you more choice over the speed at which you send letters. From 4 January 2016, there will be three speeds for sending letters within Australia - Express, Priority and Regular.

We hear a 'shoopy' sound as the letters fly out of the logo.
Each speed has a sound (beep/tone) as a trigger for the audience. When the three speeds first come into frame, we hear the beeps in ascending order.

A purple square appears on screen with the word 'Express'

Express

The Express letter then appears with the price $5.75

A hand appears holding the letter with a red tracking beacon. The letter is then placed in a yellow street posting box.

Disclaimer: *Next business day delivery is only available within the Express Post next business day delivery network. For more information visit auspost.com.au/ expresspostnetwork. The national next business day delivery network operates between capital cities (excluding Darwin and in Perth CBDs only) and some major centres.
#Track events will vary depending on how your item is lodged and delivered. Visit auspost.com.au/trackinfo for more detail. 

 For guaranteed next business day delivery, with tracking, within the Express Post network, continue to choose Express Post.

A sound for tracking.

A turquoise square appears on screen with the word 'Priority' 

Priority

A red street posting box quickly appears with a letter flying out of the letter into a Postie's backpack on his bike. He then rides away and a letter now heroes the screen with a hand coming in and placing a Priority label next to the stamp.

The price appears underneath the letter. $1*+ 50c 

Disclaimer: *Subject to ACCC and Ministerial notification processes

To have your letters delivered within 1-4 business days, depending on the destination, simply apply a Priority label in addition to your stamp.

A sound for the letter flying.
A sound for the motorbike. 

 A grey square appears on screen with the word 'Regular'

Regular

The Regular letter then appears with the price $1.00*

Disclaimer: *Subject to ACCC and Ministerial notification processes

A hand appears holding the letter. The letter is then placed in a red street posting box. The letter flies out of the box into a Postie's backpack on his bike. 

For the regular service, just apply a postage stamp as usual. Delivery of your letters will take up to 2 business days longer than the Priority service, depending on their destination.

Sound for the letter being posted.
A sound for the letter flying.
A sound for the motorbike.

He then rides away and Priority labels now hero the screen with a hand coming in and another hand taking them away. An Australia Post store pops up and this animation changes into a computer. The computer turns into a calendar with the date 14 Dec which then turns into 4 Jan 

Priority labels will be available to purchase at your local Post Office or at auspost.com.au/shop from 14 December 2015 for use from 4 January 2016.

A sound for purchase.
Sounds for the laptop keys.
Page turning sounds for the calendar.

The Australia Post store then pops up with a red street posting box out the front of it.

The video ends with the Australia Post logo and a call to action button "Click here if you have any questions" 

 Then simply post your letter in a red street posting box or over the counter at any Post Office. You now have more choice over the speed at which your letters are delivered.

A sound for when the Post Office and post box pop up.