Under international mail security requirements, Australia Post customers are required to provide acceptable photo or signature identification when lodging international mail.
Failure to provide identification will result in mail being delayed.
Further, Australia Post will not accept international mail unless the necessary Customs documentation is completed and signed.
The following international articles weighing no more than 500 grams are "exempt" from the above security arrangements:
Only the "exempt" articles listed above can be posted in Street Posting Boxes without incurring a delay. All other international articles posted in Street Posting Boxes may be subject to delay.
Express Courier International and Express Post International prepaid items may be posted in GOLD street posting boxes and will not incur a delay as long as the required customs documentation is completed and signed.
Any item which does not have the required customs documentation will be returned to the sender.
Business customers who send international mail on a regular basis may apply for RIC (Regular International Customer) status. Once approved, RIC status customers are not required to provide ID for every international mail lodgement. The following people can be contacted to discuss arranging RIC status.
Boris Ivanov
(03) 9204 7391
InternationalBDM1@auspost.com.au
Mohammad Khan
(02) 9202 6072
InternationalBDM3@auspost.com.au
Maxine Cleary
(07) 3405 1599
InternationalBDM2@auspost.com.au