General Terms & Conditions

These Australia Post Terms and Conditions are made pursuant to section 32(1)(b) of the Australian Postal Corporation Act 1989 and shall apply as from 1 July 2001 to the postal and related services to which they refer.

Provided, however, that where the General Postal Services Terms and Conditions (GPST&Cs) had applied prior to 1 July 2001 to a postal and related service, the GPST&Cs shall continue to apply and the amount of compensation payable in respect of articles lodged on or before 30 June 2001 for carriage under the General Postal Services Terms and Conditions shall be calculated in accordance with the provisions of Part X of those terms and conditions in force on that date.

Document  Contents 
Dictionary
PART A - General Postal Services
PART B - Domestic Postal Services
PART C - International Postal Services
PART D - Prohibited Goods
PART E - Limitation of Australia Post's Liability
Correct Addressing Standards
Street Mail Service - Conditions of Delivery 
Packaging Requirements
Extra Cover Service Terms and Conditions 
Presort Letter Service Terms and Conditions 
Unaddressed Mail Services Terms & Conditions 
(No longer used) 
Print Post Service Terms and Conditions 
Local Delivery Service for Letter Mail Terms and Conditions 
Reply Paid Service Terms and Conditions (Domestic and International Reply Paid services) 
Change of Address - Mail Redirection Service Terms and Conditions 
Change of Address - Mail Holding Service Terms and Conditions
Domestic Registered Post Service Terms and Conditions 
International Registered Post Service Terms and Conditions 
Cash On Delivery Terms and Conditions 
Postage Meters Service Terms and Conditions 
Postage Paid Imprint Service Terms and Conditions 
Post Office Box/Locked Bag/Common Box/Mail2Day Service Terms and Conditions 
Private Post-Box Service Terms and Conditions 
Private Mail Bag Service Terms and Conditions 
Community Bag Service Custodian Terms and Conditions 
Ordinary Money Order Service Terms and Conditions 
Express Money Order Service Terms and Conditions 
Bulk Money Order Service Terms and Conditions 
International Money Order Service Terms and Conditions 
Faxpost Service Terms and Conditions 
EMS International Courier Terms and Conditions 
EMS International Courier Guaranteed Terms and Conditions 
(No longer used)
Charity Mail Letter Service Terms and Conditions 
Clean Mail Letter Service Terms and Conditions
Impact Mail Letter Terms and Conditions
Acquisition Mail Terms and Conditions 
Priority Mail Service Terms and Conditions
International Pack and Track Service Terms & Conditions
Promo Post Service Terms and Conditions
Tracking Service Terms and Conditions
Signature on Delivery Services Terms and Conditions 
International Delivery Services Terms and Conditions