Out-of-date addresses on your database can result in less customers, higher costs of processing return-to-sender mail, poor company image and negative impacts on the environment and business revenues.

First Direct Solutions can help reduce the risks associated with managing out-of -date addresses through our National Change of Address solution.

Of the three million individuals that move on average each year, more than 75% use Australia Post's Mail Redirection service. First Direct Solutions can update your database by washing your customer base against the National Change of Address file. Where there is a match and customer consent, we can provide you with the new address details.

Contact us to find out more about cleaning your database.

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