Multi-currency Cash Passport TM

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Multi-currency Cash Passport™

Overview

The Multi-currency Cash Passport is a chip and PIN protected travel money card that allows you to load and reload up to 9 different currencies.

Plus, you get $0 commission1 on all travel money card loads and reloads when you buy at Australia Post.

Available currencies

The Multi-currency Cash Passport is available in the following currencies:

AUD NZD USD GBP EUR
Australia flag New Zealand flag US flag UK flag EU flag
HKD JPY CAD SGD
HK flag Japan flag Canadian flag SG flag

Benefits

  • $0 commission1 - for all foreign currency loads and reloads
  • World-wide access - withdraw local currency at over 2 million MasterCard® ATMs worldwide or pay for goods and services at over 35.9 million MasterCard retailers globally
  • 24/7 global emergency assistance - help when your travel card or passport are lost or stolen, and access to emergency cash*
  • Avoid currency fluctuations - lock in the exchange rate2 when you buy or reload your card
  • Save on fees - no transaction fees for purchases or withdrawals#
Buy now

Alternatively, pick one up at a participating Australia Post retail outlet!

$0 commission1 on foreign currency loads and reloads. 

Visit our currency converter

* Only available for lost or stolen Cash Passport Debit Cards that have been pre-registered.

# Fees may be imposed by the ATM operator or merchants independently.

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240 984). Australian Postal Corporation is an agent of Access Prepaid Australia Pty Ltd.

You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product.  Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Please refer to our Financial Services Guide, Online Travel Money Terms and Conditions and Privacy Policy.

1 Exchange rates may include a service charge. When loading Australian dollars onto your Multi-currency Cash Passport, it  is subject to commission. You will be charged an administration load fee by Cash Passport for the initial load and subsequent reloads of an Australian dollar Cash Passport. The administration load fee will be added to the total load or reload value at the time of purchase or reload. For more information about Cash Passport fees and limits, please visit Cash Passport.

2 The prevailing exchange rate is locked in for the initial load value. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.

3 If you click on links to Access Prepaid Worldwide, you will be leaving the Australia Post site and be directed to a third party site to place your order and complete your purchase. Please see the terms and conditions of the third-party site for further details.

Foreign currency transaction limits

Fees & limits

The following minimum and maximum amounts can be loaded onto your Multi-currency Cash Passport online and at participating Australia Post retail outlets.

   Online  In-store
Minimum amount  A$100 or currency equivalent  A$100 or currency equivalent
Maximum amount   A$25,000 or currency equivalent  A$100,000 or currency equivalent
Buy now
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Check current exchange rates

Alternatively, pick one up at a participating Australia Post retail outlet.

More on Multi-currency Cash Passport fees and limits 1

Want to know current exchange rates? Visit our currency converter

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240 984). Australian Postal Corporation is an agent of Access Prepaid Australia Pty Ltd.

You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product.  Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Please refer to our Financial Services Guide, Online Travel Money Terms and Conditions and Privacy Policy.

MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated

1 If you click on links to Access Prepaid Worldwide, you will be leaving the Australia Post site and be directed to a third party site to place your order and complete your purchase. Please see the terms and conditions of the third-party site for further details.

Get started with a Multi-currency Cash Passport™

Getting started

To start using a Multi-currency Cash Passport, follow these simple steps.

  1. Choose your currency
  2. Check your exchange rate online using our handy currency converter
  3. Buy your card online or in-store

Purchasing online Click to expand Click to collapse

When you buy a Multi-currency Cash Passport online, you need to pay by BPAY® within 4 hours of placing your order and choose an Australia Post retail outlet to collect your card from.

Your card will be ready to collect within 5 business days.

Order a Multi-currency Cash Passport online1

Purchasing in-store Click to expand Click to collapse

To buy a Multi-currency Cash Passport in-store, you need to complete an application form and pay for your card by cash or EFTPOS2. Your funds will be available when your card has been activated.

Multi-currency Cash Passport application form and Product Disclosure Statement (667kb)

    4.  Use your card!

You can pay directly at over 31.4 million MasterCard® merchants and online, with no transaction fees#. Or withdraw cash in local currency from more than 1.9 million Visa ATMs around the world, with no ATM fees#.

Activate your Cash Passport

You need to activate your card before you start using it. To activate it, call 1800 098 231 and follow the prompts.

Reload your Cash Passport

Reloading online Click to expand Click to collapse

You can top-up your travel money at any time by reloading your card online via BPAY® with Access Prepaid Worldwide. Once you've placed your order, you need to pay for it within 4 hours. Your reload will then be processed and the funds will be available on your card within 2 business days.

Reload your Multi-currency Cash Passport online1

Reloading in-store Click to expand Click to collapse

You can reload your Multi-currency Cash Passport at any participating Australia Post retail outlet. You'll need to complete an application form and show us your current Australian or international passport, or Australian driver's licence.

You can pay in-store using cash or EFTPOS2 and funds will be available on your card within approximately 2 business hours.

Multi-currency Cash Passport application form and Product Disclosure Statement (677kb)

Manage your Cash Passport account online

Once you register your card, you can manage your account online wherever you travel. With a registered online account you can:

  • view your balance and transaction history
  • update your contact details
  • find your nearest Visa ATM locations

Withdraw the balance on your Multi-currency Cash Passport

You can use your card until its expiry date which is printed on the front of the card.

If you want to have the balance refunded to your bank account, visit a participating Australia Post retail outlet and complete a Balance Withdrawal Form. Fees will apply3.

Have a Cash Passport Debit or ATM Card? You can still reload online with Access Prepaid Worldwide1.

Please note: Cash Passport Debit and ATM Cards are no longer available for purchase through Australia Post and they can only be reloaded online.

# Fees may be imposed by the ATM operator or merchants independently

Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240 984). Australian Postal Corporation is an agent of Access Prepaid Australia Pty Ltd.

You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Please refer to our Financial Services Guide, Online Travel Money Terms and Conditions and Privacy Policy.

MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated

1 If you click on links to Access Prepaid Worldwide, you will be leaving the Australia Post site and be directed to a third party site to place your order and complete your purchase. Please see the terms and conditions of the third party site for further details.

2 Financial institution fees and limits may apply, so please check with your financial institution.

3 Cash Passport charges a fee of A$10 to close a Cash Passport Debit Card account.

Customer support

Support & FAQs

For general enquiries, please call 1800 098 231.

Have an emergency? Find 24/7 Global Emergency Assistance worldwide contact numbers 

Frequently asked questions

What should I do if my card is lost or stolen? Click to expand Click to collapse

Contact the Cash Passport team straight away using their 24/7 Global Emergency Assistance support service.

If only one card has been lost or stolen, you can still use your second card to access your money, after your lost card is cancelled.

If both cards are lost or stolen, Cash Passport will send you replacement cards within 48 hours (depending on your location) free of charge. Emergency funds up to the balance of your lost or stolen card can also be arranged.

What proof of ID will I need to collect my card? Click to expand Click to collapse

The only person who can collect your Multi-currency Cash Passport is you.

When you order and collect your card from your nominated Australia Post outlet, you'll need to show us your current Australian passport or current Australian driver's licence.

How to buy

Online from Access Prepaid Worldwide3

At an Australia Post retail outlet

Foreign exchange

View latest exchange rates & order foreign currency online.

Convert currency