Australia Post Visa Prepaid Cards

Want a great gift idea? Our convenient Visa Prepaid Cards make great gifts! Unlike many other gift cards, Visa Prepaid Cards allow you to shop anywhere that Visa is accepted.

Alternatively, use the card for yourself as a safer and simpler way to shop. Funds are preloaded onto your card when you buy them, so there's no risk of you overspending.

Benefits

• Accessible and convenient - use your Visa Prepaid Card to shop online, by phone, in-store or overseas - anywhere Visa is accepted
• Manage your money - you'll spend with certainty as you can only use money you have loaded onto the card
• Save on fees - no ongoing monthly fees or interest charges
• Easy to apply - no credit checks, no application forms, no bank accounts required, no PIN numbers to set or remember
• Fabulous gift idea - they can buy exactly what they want!

Buy online or pick one up at an Australia Post retail outlet near you!

Using your card is as easy as 1, 2, 3!

When making online purchases:

1. Enter your 16 digit card number and expiry date
2. If you're asked for the CVV2 number, this is the last 3 digits on the back of your card near the signature panel
3. If you're asked for a cardholder name, enter "Valued Cardholder"

When making in-store purchases:

1. Select CR (credit)
2. Sign your purchase receipt
3. Each time you use your card the purchase amount is automatically deducted from your card balance

Check your account balance

You can check your balance or account activity anytime - online or by phone*.
Make sure you know your card balance before you shop, as most merchants can't give you this information. If you try to purchase an item of greater value than your card balance, your card will be declined.

Please remember, your Australia Post Visa Prepaid Gift Cards and Online Shopping Cards aren't credit cards. Spending is limited to the amount of money placed on the card at the time of purchase.

What is the Australia Post Visa Prepaid Card?

The Australia Post Visa Prepaid Card can be used in most places where Visa Prepaid is accepted for electronic transactions (except for ATMs or cash withdrawals). Because it's prepaid, your spending is limited to the amount of money placed on the card by the purchaser.

Is the Australia Post Visa Prepaid Card a credit card?

The Australia Post Visa Prepaid Card has a positive prepaid value, so the amount you can spend is limited to the total value on the card when it was purchased. There is no credit facility.

What values can be loaded onto the Australia Post Visa Prepaid Cards?

Australia Post Visa Prepaid Online Shopping Cards are available in $100 and $200 denominations. Australia Post Visa Prepaid Gift cards are available in $50 and $100 denominations.

Where can I use the Australia Post Visa Prepaid Card?

Your Australia Post Visa Prepaid Card is for purchases only and can be used wherever Visa Prepaid is accepted. It can't be used at ATM machines or for over-the-counter cash withdrawals at financial institutions.

Can I use the Australia Post Visa Prepaid Card for online purchases?

The Australia Post Visa Prepaid Card can be used for safe online shopping. You might be asked for a CVV2 number when making an online purchase - this is the last 3 digits printed on the back of your card in the signature panel.

What account do I select when making a purchase with the Australia Post Visa Prepaid Card?

Once your card is swiped, simply select "credit" and sign your receipt as you would with a credit card purchase.

Can I withdraw cash using the Australia Post Visa Prepaid Card?

It is not possible to withdraw cash (cash advance) from your Australia Post Visa Prepaid Card - it's for purchases only.

Does my Australia Post Visa Prepaid Card expire?

All Australia Post Visa Debit Cards have an expiry date which is printed on the front of the card.

Can I redeem funds after my Australia Post Visa Prepaid Card expires?

You can't redeem your remaining funds once your card expires so you should you use your total balance before it expires.

Can I add more money to my Australia Post Visa Prepaid Card?

Once you have used your funds or the card expires, it is no longer valid and should be destroyed. Does the Australia Post Visa Prepaid Card require a PIN number? (+/-)

The Australia Post Visa Prepaid Card doesn't require a PIN. When making a purchase, simply select 'credit' and sign the receipt as you would with a credit card purchase.

How can I check the balance on my Australia Post Visa Prepaid Card?

You can check your balance and transaction history anytime online or over the phone. Visit the website on the back of your card and log in to 'My Account' to view your history free of charge. Or, you can call our customer service line to hear your balance via our automated service or speak directly with a customer service representative - fees will apply.

What should I do to dispute a transaction on my Australia Post Visa Prepaid Card?

If you have any concerns about a transaction on your Australia Post Visa Prepaid Card you can complete a disputed transaction form, or phone the 24 hour customer assistance number on 1800 178 743 ($3.99 fee applies for phoning cardholder services).

What happens if my Australia Post Visa Prepaid Card is lost or stolen?

It's of the utmost importance you secure your Australia Post Visa Prepaid Card as you would cash. An Australia Post Visa Prepaid Card can't be replaced if lost or stolen.

Can I redeem unused funds on my Australia Post Visa Prepaid Card?

It's not possible to redeem unused funds on your Australia Post Visa Prepaid Card either before or after it has expired. We suggest you use your total balance before your card expires.

What happens if I want to purchase something that costs more than I have left on my Australia Post Visa Prepaid Card?

Using more than one method of payment is up to the individual merchant you are transacting with. The Australia Post Visa Prepaid Card doesn't have this type of restriction in place.