The journey of a letter

Postie Kate and friends
Postie Kate and friends

Australia Post makes sure that your mail is delivered as quickly as possible.

The post box

The post box

Your letter or parcel starts its journey when you post it in a street posting box or at your local Australia Post retail outlet.

 
Mail centre

Mail centre

Mail is sorted into different postcode locations by machine. Letters and parcels are sorted at separate centres.

 
Transport

Transport

The mail is then sent to a delivery centre in your state, in another state, or overseas.

 
Sorting for delivery

Sorting for delivery

At the delivery centre, the postie sorts the mail into streets and post office boxes ready for delivery.

 
Delivery

Delivery

The postie delivers the mail to house and business letterboxes.