The journey of a letter
The beginning of the journey
After you have written your letter, address your envelope. Don't forget your return address and the postcode! Letters begin their journey when they are posted in a street posting box or at your local Australia Post retail outlet.
Mail is collected and taken to a mail processing facility. Australia Post staff then work through the night to sort the mail into destinations throughout Australia and the rest of the world. Letters and parcels are processed at different facilities.
At the processing facilities, bulky mail is separated and enveloped mail is all turned around the same way. High-tech machinery then reads the addresses and can process up to 35,000 letters an hour. Letters are sorted ready for sending to delivery centres in the states and territories.
Express Post mail
Delivery to destination
Posties deliver mail to household letterboxes and business addresses by van, motorcycle, bicycle or on foot. In some remote areas of the country, mail is delivered by plane or boat. On average, each postie's delivery round covers 1,200 delivery points. Some people collect their mail from their post office box.