Printing labels
- What do I do with the labels once they are printed?
- Do I have to print them now or can I do it later?
What do I do with the labels once they are printed?
Domestic items
Sign your address label and securely attach it to your item. If using tape, be careful not to obscure any barcodes when attaching the label. A single address label only is printed - please attach this directly to your parcel. Do not use a plastic pocket as it may create processing issues.
International items
Once the labels are printed, sign all 4 copies and then place 3 copies in a clear plastic pocket and attach the pocket to the item. Keep the fourth copy for your own records.
Plastic pockets can be obtained from your courier driver, or at postal outlets. Stick them on the parcel you are sending, ready for the courier pickup or for you to lodge at your nearest Australia Post outlet.
Do I have to print them now or can I do it later?
As a registered user, you have processed your item all the way to the ‘print labels’ screen. It is important that you print your labels when they appear on the PDF pop up screen. If you navigate away from the printing screen, you won’t be able to re-access the labels for that specific booking.
If you have simply entered the items and not yet commenced processing, Click and Send will store the information in the ‘item summary’ screen until you are ready to commence processing.
Users who are not registered must complete the process in the same session, or all data will be lost.