Chain of Responsibility

Are you a business involved in the transport of goods by heavy vehicle? Find out about your legal obligations.

Chain of Responsibility (COR) laws aim to achieve improved road safety outcomes by imposing obligations on each person in the 'chain'.

If you despatch Unit Loading Devices (ULDs) or pallets, your business must take reasonable steps to ensure that COR requirements are not breached in connection with the transport of those ULDs and pallets.

When you are dealing with Australia Post, you are required to comply with the specific COR requirements set out below. It is your responsibility to understand and comply with all other legal duties in relation to Chain of Responsibility.

Consignors Click to expand Click to collapse

Consignors of any goods that are inside a regulated vehicle or freight container should take reasonable steps to ensure:

  • a breach of mass, dimension or load restraint requirements does not occur 
  • the transport documentation relating to the consignment is not false or misleading in a material way (particularly related to mass, dimension or load restraint) 
  • the terms of consignment and any demands or directions do not cause a driver to exceed the speed limit or drive while fatigued

When transporting goods by road using Australia Post's regulated vehicles you must:

  • label individual ULDs/pallets showing the gross weight of each unit that is to be collected for transport in order for Australia Post to provide services to you in a safe and compliant manner 
  • ensure any goods packed in a ULD or on a pallet do not cause the unit's allowable gross weight to be exceeded (600 kg for ULDs and 1,000 kg for pallets) 
  • for pallets make sure that the width and length dimensions do not exceed 1,165mm x 1,165mm, with a maximum height 1,500mm 
  • take all reasonable steps to ensure that goods consigned for carriage by Australia Post comply with mass dimension and load restraint requirements

Loaders/Drivers Click to expand Click to collapse

Loaders/Drivers should take reasonable steps to ensure that a regulated vehicle's load:

  • is loaded in accordance with weights specified to the driver and does not cause the vehicles mass to be exceeded 
  • does not exceed dimension limits 
  • is appropriately restrained with appropriate restraint equipment to prevent the load from becoming unstable, moving or falling off the vehicle

When transporting goods by road using Australia Post's regulated vehicles you must ensure the vehicle is loaded in accordance with Australia Post's Load Distribution Pattern, which is attached to the inside of the rear door of all regulated vehicles.

Packers Click to expand Click to collapse

Packers should take reasonable steps to ensure that:

  • the documentation prepared in relation to the load to be collected is not false or misleading 
  • any goods packed for transport inside a regulated vehicle do not breach mass, dimension or load restraint requirements

When transporting goods by road using Australia Post's regulated vehicles, you must ensure that:

  • any goods packed in a ULD or pallet do not exceed the unit's allowable gross weight or dimension limits 
  • documentation regarding the weights of individual ULDs is accurate and not false or misleading in any way

Specific ULD and pallet weight information

  • Australia Post is committed to working with customers to understand the importance of correctly labelling ULDs and pallets prior to carriage. 
  • All ULDs and pallets picked up by Australia Post from customer locations must have the gross weight clearly marked on the unit in a location that is readily identifiable by the driver and loading staff. 
  • Australia Post's ULDs have a maximum safe working load limit of 600kg gross. As a matter of policy, Australia Post does not accept pallets loaded with a gross weight in excess of 1,000kg.

More information

Further information on Chain of Responsibility obligations is available on the National Heavy Vehicle Regulators website.

Download our Statement of Compliance to Chain of Responsibility (76kb)