Unaddressed Mail
Unaddressed Mail is Australia Post's lowest cost delivery service. It's a great way to reach consumers and businesses at street and/or post office box addresses across the country or in just a few carefully selected areas when you don't have their names.
Unaddressed Mail articles do not contain a specific name or address for delivery, but may feature a title such as "To the householder".
You can send a wide range of promotional material this way including envelopes, postcards, catalogues, flyers, brochures, samples, magazines, cards and coupons.
There are two types of services available with Unaddressed Mail:
- Regular service - applies when you decide to target all private and/or all business delivery points in the chosen postcode, suburb or locality*.
- Select service - applies when you decide to target less than all private and/or business delivery points in the chosen postcode, suburb or locality. The select service has a higher price per item which reflects the higher administrative and delivery costs incurred by Australia Post.
Benefits of using Unaddressed Mail
- Save money - access to low postage costs makes Unaddressed Mail a highly cost-effective means of communicating with current and prospective customers.
- Professional and efficient delivery - Unaddressed Mail is delivered with regular addressed mail by Australia Post's professional delivery network.
- Extensive reach - Australia Post's extensive delivery network has access to more than one million post office boxes (businesses and private) as well as all households and business delivery points.
Costs
Postage rates depend on the size and weight of the article and destination.
Prices include GST and start at:
Small letters $0.138 cents
Large letters $0.195 cents
Details of pricing are available in the Postal Charges booklet found on the Post Guide page.
Customers lodging large amounts of Unaddressed Mail frequently may be able to negotiate a contract rate lower than these standard card rates.
If you intend to lodge large amounts of Unaddressed Mail frequently speak to your Australia Post account manager or email us for details on our contract rates.
Paying for Unaddressed Mail
Payment can be made either by using your Australia Post business credit account, cash, debit card or credit card. Unaddressed mail cannot be paid for using a postage meter or postage stamps.
How to get started
- You need to book your Unaddressed Mail campaign at least 3 weeks in advance of your intended delivery date. Send us your completed Unaddressed Mail booking request form by fax, email or post it to the Unaddressed Mail Coordination team. The address is provided on the form. Our team of experienced staff will assist you through the booking process to ensure that your needs are identified and met.
- Within 3 working days of submitting your request, the Unaddressed Mail Coordinator will provide you with confirmation of your booking and the information required to prepare and lodge your mail. This includes advising you of the number of delivery points you will be reaching
- You or your mail house/printer prepare your Unaddressed Mail articles. Visit our list of Bulk Mail Partners if you'd like to find a mail house to help prepare your Unaddressed Mail campaign.
- Lodge your Unaddressed Mail articles. It is crucial that this is done on the nominated date and at the nominated lodgement office, as shown on your booking confirmation advice. An Unaddressed Mail lodgement document (pdf 57kb) will need to be completed and submitted when the mail trays are lodged at your closest approved lodgement facility.** Alternatively, your mail house may use the Electronic Lodgement Management System (eLMS) and arrange pick up of your articles.
Need more help?
* Locality - is made up of all address points for delivery by a specific Australia Post retail outlet or delivery centre.
** Approved lodgement facilities: Are those nominated when applying for a business credit account. If you don't have an Australia Post business credit account you can lodge your articles at an Australia Post retail outlet.
If you have any questions about Unaddressed Mail, please call the customer contact centre on 1300 223 571 or email us.