Terms and conditions

The Mail Redirection service application terms and conditions are set out in Schedule 8 - Change of Address - Mail Redirection Service Terms and Conditions of the Australia Post Terms and Conditions.

The Mail Holding service terms and conditions are set out in Schedule 9 - Change of Address - Mail Holding Service Terms and Conditions of the Australia Post Terms and Conditions.

Use of this Mail Redirection and Mail Holding service application site and any other Australia Post site is subject to the Australia Post Terms and Conditions, the Australia Post website Terms and Conditions and any terms and conditions set out below.

Confidentiality of information
You are entirely responsible for maintaining the confidentiality of the information you provide and obtain during the Mail Redirection and Mail Holding services application process, and for any and all activity that occurs as a result of your failing to keep this information secure and confidential.

You may not use anyone else's Mail Redirection or Mail Holding service application details, at anytime, without the express permission and consent of the Applicant. Australia Post cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Violation of the Terms and Conditions
You agree that Australia Post may, in its absolute discretion and without prior notice, terminate your access to the Mail Redirection and Mail Holding service application site, or any related site, if we determine that you have violated any terms and conditions associated with use of the Mail Redirection and Mail Holding service application site, a related site, or any other Australia Post site.