- Delivering your documents & products
Registered Post
When you are sending items of value or importance within Australia or internationally, Registered Post gives you an added level of security.
Benefits of using Registered Post
Registered Post gives you:
- proof the article was sent when lodged at the post office counter
- proof the article was received - a signature is obtained on delivery
- compensation for loss or damage of the article up to $100 for a standard registered delivery
- the ability to send bank notes and coins to a maximum face value of $200 within Australia. These items cannot be sent using any other Australia Post service.
Optional services (additional fees apply):
- Delivery confirmation - a card is returned to you with the recipient's signature.
- Person-to-person delivery* - your mail will be delivered to the addressee (only available within Australia).
- Extra cover up to $5,000 (only available within Australia).
Registered Post products include:
- Domestic (deliveries within Australia)
- Prepaid envelopes - ideal for sending small numbers of important documents. Price includes the standard Registered Post service and postage.
- Prepaid labels - ideal for large items such as parcels. Provides the cost of the standard Registered Post service only and postage is payable on lodgement.
- Imprints - ideal for sending large quantities when prepaid envelopes or labels are not suitable. You print an approved Registered Post imprint directly onto your articles. Australia Post will provide you with a unique barcode range and specifications for producing imprints. The Registered Post fee and postage is payable upon lodgement.
International (overseas deliveries) include:
- Prepaid International envelopes - price includes the Registered Post service and postage.
- Prepaid International padded bags - price includes the Registered Post service and postage.
- International parcels - for parcels weighing up to 2kg and less than A$500 in value. Price includes Registered Post service and postage is payable upon lodgement.
Costs
Our Registered Post service is priced from $2.60 and depends on the type of service you require. Significant discounts are available for purchasing prepaid envelopes, labels and International padded bags.
Details of pricing are available in the Postal Charges booklet found on the Post Guide page.
Paying for Registered Post
Payment can be made either by using your Australia Post business credit account, cash, debit card or credit card. Postage meters and postage stamps can not be used to pay for Registered Post and optional services.
Using Registered Post products
Prepaid labels (delivery within Australia)
You can buy prepaid labels in any Australia Post retail outlet. The prepaid label must be attached to the article being sent and then lodged over the counter with an accompanying Registered Post lodgement receipt (pdf 65kb) (when lodging one item) or a Registered Post multiple lodgement document (pdf 55kb) (when lodging more than one article). This receipt and your tax invoice provide the necessary proof of posting in the event of a claim.
Prepaid envelopes (delivery within Australia and overseas)
You can buy prepaid envelopes in any Australia Post retail outlet. The receipt on the back of the envelope must be completed by you prior to lodgement. When the envelope is lodged at an Australia Post outlet the receipt will be detached, postmarked and handed to you. This receipt together with your payment receipt provides the necessary proof of posting in the event of a claim.
Imprints
For bulk lodgements consult your Australia Post account manager or contact us. We'll provide you with a unique barcode range to get you started using the Imprint service.
Refer to the Registered Post Imprint technical specifications document (pdf 132kb) for details on how to print the Registered Post imprint. Visit our list of Bulk Mail Partners if you need to find a mail house to help you print Registered Post Imprint.
All imprint articles are lodged over the counter using the Registered Post multiple lodgement document (pdf 55kb). To avoid having to manually complete details of every article being lodged on this form, a supporting document can be provided that lists each article and the address it is being sent to. A Microsoft Word or equivalent document will suffice.
Prepaid International padded bags (delivery overseas)
You can purchase International prepaid padded bags in any Australia Post outlet. The padded bag has a consignment note which addresses aviation security requirements. These must be completed and signed.
International parcels
International parcels requiring Registered Post must have a Registered Post International consignment note completed and attached. These are available from Australia Post retail outlets.
Please note: All Registered Post articles must be lodged over the counter at as Australian Post retail outlet for proof of posting. If they are posted in street posting boxes they will not have proof of posting and may be subject to delays.
Need more help?
If you have any questions about Registered Post please call the customer contact centre on 13 11 18 or email us.
* Person-to-person article will be delivered to the addressee, except where:
(a) The addressee is a minor. The article may be delivered to a parent or guardian.
(b) The addressee has provided a prior written authority requesting articles be delivered to a nominated person.