Refunds table

Domestic Mail Redirection and Mail Holding services

The following refunds are available to customers who cancel their domestic Mail Redirection or Mail Holding service.

Customer category	Services	Period cancelled	Refund
Business and Government	Mail Redirection	First month	Nil for the first month of service
		Subsequent months	$30.00 per unused whole month
	Mail Holding	First week	Nil for the first month of service
		Subsequent months	$4.00 per unused whole month

International Mail Redirection service^#

The following refunds are available to customers who cancel their International Mail Redirection service.

Customer category	Cancellation fee				Refund amount
	1 month	3 months	6 months	12 months
Business and Government	$43.00	$116.00	$219.00	$408.00	Postage on unused whole months left of the service, minus cancellation fee.

^#Refunds stated above only apply to International Redirections that are new or extended on or after 13 June 2005.