Privacy statement

Information about other people
Where you give us the personal information of another person you undertake to tell them you have done this and why, and of the contents of this Privacy statement.

Primary use
We only use your, or any co-applicant's, personal information as necessary to administer our Mail Redirection, Mail Holding and associated services.

Secondary use
With your consent, and where relevant, we can also use your personal information to:

  • send you valuable information to help you in your new home
  • advise organisations of your new address details
  • to send move related information to the occupants of your old address.

Disclosure
Australia Post will not disclose your, or any co-applicant's, personal information to any third party unless it is:

  • required by, or authorised under law
  • with your consent
  • to our contracted service providers - such as mailing houses and printers, who require these details to perform aspects of the administration of this service as instructed by Australia Post.

Access
Subject to some exceptions allowed by law, you, and any co-applicant, are entitled to request access to your personal information while we store it. All requests shall be assessed as required by law and if access is denied we will tell you why.

Further information
For further information on how we handle your personal information, please view Australia Post's Privacy Policy, or write to:
Privacy Contact Officer
GPO Box 1777
MELBOURNE VIC 3001