Parcel returns

Australia Post can make customer returns easy for you and your customers with our range of return parcel services.

Our return parcel services enable your customers to return items to you at no extra charge to themselves. A great way to build relationships with your customers, our return parcels services are an affordable and convenient option for your business and costs will automatically be charged to your Australia Post account.

• Reply Paid Parcels

An easy to use, economical returns service.

• eParcel returns

eParcel returns offers you proof of lodgement and delivery as well as the ability to track items.