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Impact Mail

Impact Mail helps your communication stand out in the mailbox.

With our Impact Mail service, your creativity need not be limited to a traditional rectangular shape - if you're mailing more than 300 addressed articles we can deliver virtually any shape, without the need for an envelope. And you're not restricted to using conventional paper or cardboard - you can use alternate materials such as metal, wood, fabric or leather.

Benefits of Impact Mail service

  • Think outside the envelope - unleash your imagination and give your campaign the attention it deserves.
  • Instant and memorable brand recognition - send a mail piece in the shape of something associated with your product or brand.
  • Cut-through - have your promotion stand out in the mailbox.

Read our Impact Mail success stories to find out how this service has benefited others.

Costs

Postage rates depend on the size of the article, destination and level of article sorting.

Impact Mail postage rates include GST and start from:

Small Letter              $0.65
Small Plus Letter      $0.95

Full details of pricing are available in the Postal Charges booklet found on the Post Guide page.

Paying for Impact Mail

Payment can be made either by using your Australia Post business credit account, a postage meter, cash, debit card or credit card.

How to get started

  1. You or your mail house/printer needs to prepare your Impact Mail articles. The Printing Industries Association of Australia (Printing Industries) provides a list of printers and mail houses capable of producing Impact Mail articles. If you are concerned about the design or labelling of your piece send it to us for assessment at:
          Australia Post
          Attn: Manager Customer Connections
          GPO Box 1777
          Melbourne, VIC 3001
    Alternatively, you can email it to us at bqp.help@auspost.com.au. We will provide our recommendations to you within three working days.

     

  2. Lodge your Impact Mail articles. Part of this process is to complete the Impact Mail lodgement document or metered lodgement document (pdf 72kb) (if paying using a postage meter) and take it together with the articles to your closest approved lodgement facility.*

If you are lodging more than 10,000 articles, an Impact Mail supporting document must also be completed. This details the number of articles and trays in each sort plan. Alternatively, your mail house may use the Electronic Lodgement Management System (eLMS) and arrange pick up of your articles.

Terms and conditions apply

Need more help?

If you have any questions about Impact Mail please call the customer contact centre on 13 11 18 or email us.

To find a supplier to produce your Impact Mail piece or to be recognised as an Impact Mail supplier, visit Printing Industries Association of Australia.

*Approved lodgement facilities are those nominated when applying for a business credit account. If you don't have an Australia Post business credit account, you can lodge your articles at an Australia Post retail outlet.

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