Express eParcel

eParcel with Express Post

Express eParcel offers the same benefits as standard eParcel with the additional guarantee of next business day delivery within the Express Post network.

eParcel is our online freight management system designed to streamline the distribution of your products. It is available to any customer who enters an agreement with Australia Post to despatch at least 1,000 parcels (which can be either standard or Express items) each year. Costs will automatically be charged to your Australia Post account.

Service features

• Comprehensive delivery service to both business and residential addresses
• A unique identifying barcode on every Express eParcel
• Online Proof of Delivery (with digitised signatures in many cases)
• Scheduled pick-ups available from your warehouse or office*
• Secure cages to transport products
• A full suite of management reports
• Option of transit cover up to $5,000 per article

*Some restrictions apply

If you are a volume sender and would like further details on our eParcel service, visit eParcel service information.

Benefits of Express eParcel?

• Express eParcel reduces the cost of freight through streamlined administrative processes and competitive pricing.
• You can send parcels to more than one address without the need for consignment notes.
• Suitable for different sizes of customers, whether sending 1,000 parcels each year or 100,000 parcels each year.
• Visibility of your freight with online tracking* and proof of delivery.
• Flexible pricing options with increased discounts for bigger volumes.
• If no one is present when we attempt delivery, we will either leave your consignment in a safe place or leave a calling card and make the consignment available for collection from a nearby Post Office, according to your preference.

Express eParcel Post Returns

Express eParcel Post Returns is a convenient and cost effective service for your customers to return specific parcels to you. Simply print or email labels for your customer using the eParcel online freight management system, or use your own system to produce the labels and a manifest file.

Express eParcel Post Returns enables your customers to send back faulty, damaged or unsuitable parcels quickly and simply using our Express Post service.

How eParcel works

If you are a volume sender and would like further details on how the eParcel freight management system works, visit eParcel system information.

Need more help?

For more information on getting started with our online freight management system and using Express eParcel, contact your account manager or call us on 13 11 18.

* Tracking events may be limited for items in rural and remote areas.