I want to:

Document imaging

Collecting and storing customer data, including application forms and supporting identity documentation, is a core component of any customer verification process. However, capturing such data can be time-consuming and costly, while storing it in hard copy can increase costs in handling, storage or destruction.

We can help your organisation manage its customer records electronically with our cost-effective document imaging and document management services.

Document imaging

We can scan your customers' forms and any required documentation during in-person interviews at selected Australia Post retail outlets. Our electronic data capture technology is capable of capturing typed and handwritten text, checkboxes and barcodes.

We then add any scanned images you've requested to your customer's electronic file before issuing it to your organisation. This helps your organisation manage customer records electronically, saving both time and physical storage costs.

Document management

In addition to our document imaging services, we can provide electronic solutions for collecting, sorting and storing your documents.  

Australia Post is one of Australia's leading information logistics specialists. We can help your organisation better manage the physical information entering and circulating through your business.

Our services include:

  • a full range of image and data capture services
  • image enhancement services
  • Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) data capture
  • online archiving
  • image retrieval via the internet
  • electronic forms processing
  • complete information logistics
  • integrated mailroom services.

Need more information?

To find out more about our document imaging services:

  • call your Australia Post account manager
  • contact us
To top