Clean Mail

Clean Mail® is a discounted delivery service for companies sending more than 300 machine-addressed articles that are not barcoded or sorted.

As long as your envelopes are machine addressed you can use Clean Mail to access reduced delivery costs. Machine-addressed (typed) mail enables us to process your letters by machine resulting in reduced costs which we can then pass on to you in the form of a reduced postage rate.

Many organisations use Clean Mail to send:

  • bills and cheques
  • statements or invoices
  • promotional letters
  • brochures.

Costs

Postage rates for Clean Mail include GST and are:

Small Letters            $0.51c
Small Plus Letters    $0.80c

Paying for Clean Mail

Payment can be made either by using your Australia Post business credit account, a postage meter, cash, debit card or credit card.

How to get started

  1. You or your mail house needs to prepare your Clean Mail articles ensuring that your articles are type/machine addressed. Visit our list of Bulk Mail Partners if you need to find a mail house to help prepare your Acquisition Mail articles.
  2. Lodge your Clean Mail articles. Part of this process is to complete the Clean Mail Lodgement document (pdf 68kb) or metered lodgement document (pdf 69kb) (if you're paying using a postage meter) and taking it together with the articles to your closest approved lodgement facility*. Alternatively, your mail house may use the Electronic Lodgement Management System (eLMS) and arrange pick up of your articles to be lodged.

Need more help?

If you have any questions about Clean Mail please call the customer contact centre on 13 11 18 or email us.

*Approved lodgement facilities: Are those nominated when applying for a, Australia Post business credit account. If you don't have an Australia Post business credit account you can lodge your articles at an Australia Post retail outlet.

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