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If you're a high-volume, established online seller, sending more than 1,000 parcels a year, eParcel is the online delivery solution that can help you streamline your product distribution.

How can eParcel help?

Using our online freight management tool will help you manage your shipping more efficiently* and assist your business with:

  • Consignment management
  • Tracking services
  • Barcoded labels
  • Delivery manifests
  • Online tracking and delivery notifications for both sender and recipient
  • Flexible pricing for increased volumes
  • Transit cover if your parcels are lost or damaged
  • A full suite of managed reports


  • Flexible - you can use eParcel online, use your own warehousing management system or use a third party management system. eParcel can be integrated to suit your needs
  • Affordable - see if you can make a cut in your freight costs. We have competitive and flexible pricing options
  • Efficient - eParcel is easy to access online, and you can use our online tracking tool to keep watch of your consignments. We also offer a full suite of delivery choices so your customers can select the delivery option that best suits them. We also offer Transit Cover to protect your parcels from loss or damage whilst being carried by Australia Post.
  • Speed - you can choose to have your parcels delivered faster with our Express Post service. 

Get started

Already have a business credit account? Simply ask your representative to include eParcel.

If you haven't got a business credit account, phone 13 11 18 and arrange to open one, and include eParcel.

 Find out how eParcel helped online jewellery retailer, Oh My Giddy Aunt reduce time spent on administration.

* Some restrictions apply.

eParcel is easy to use, and easy to track

How to

There are just 5 simple steps to get you started with eParcel:

  1. Establish your eParcel agreement
  2. Choose how you want to integrate
  3. Prepare your consignment
  4. Despatch your freight
  5. Freight is delivered

Find out more about how to use eParcel

Making the most of eParcel tracking

By tracking your eParcel along its journey, you'll know when:

  • shipping information is received and approved,
  • the item arrives at the relevant delivery facility,
  • the delivery driver loads the item, and 
  • your item is delivered

You can even keep your customers in the loop, with email and SMS tracking notifications (460kb) along the way.

Find out more about tracking your eParcel. Please note that tracking may be limited in some remote and regional areas.

Get started!

Already have a business credit account? Simply ask your representative to include eParcel.

If you haven't got an account, call us on 13 11 18 and arrange to open an account and include eParcel.

System requirements

Before you start using eParcel, please check your computer has the following:

  • Broadband internet connection: Minimum recommended speed of 1 MBPS download and 0.5 MBPS upload. Check your connection speed using http://speedtest.net
  • Internet Explorer V10 and above, Firefox v30 and above, or Google Chrome v35 and above
  • Adobe Reader V6.0 and above (www.adobe.com/products/acrobat/readstep2.html)
  • Java Web Start V.7 and above (www.java.com/en)
  • Any standard laser or thermal printer (inkjet and dot matrix printers are not compatible)
  • Minimum of 1GB RAM (2GB recommended if you use multiple applications simultaneously)
  • Pentium lll 1GHz processor or faster (Duo CPU recommended with 2GHz or more if you use multiple applications simultaneously)
  • 500Mb free hard disk space.

Support & FAQs

Helpful contacts

We have a range of support services to help make using eParcel as easy as possible. Our list of helpful contacts makes it easy for you to get the information and advice you need.

View eParcel helpful contacts (84kb)

Frequently Asked Questions

Get started

Phone 13 11 18 to open a Business Credit Account and include eParcel.

Already have an account? Simply ask your representative to include eParcel.