Become a Post Billpay biller

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Become a Post Billpay biller

Overview

Post Billpay is an easy to use and cost-effective bill payment solution that can be customised to suit your business. It gives your customers a more convenient and flexible way to pay bills - they can choose from an extensive range of options: pay online, scan and pay with our smartphone App, pay by phone or at over 4,400 Post Offices across the country.

You can trust us to manage your financial transactions because we've been handling bill payments on behalf of hundreds of businesses for almost 30 years. In fact, we process more than 100 million payments each year.

Benefits

  • Security - a high level of security measures are in place to protect you and your customers
  • Cost-effective - Post Billpay can help reduce your bill delivery and payment collection costs
  • Effective reporting - we provide daily transaction and settlement reports with a simple reconciliation across all payment channels
  • Customer convenience and choice - your customers can choose from different payment channels and a range of payment methods including cash, cheque, EFTPOS, credit card and PayPal
  • Tailored solution - payment rules are customised to suit your business structure
  • Fast settlement - we bank funds into your nominated account the next working day - even for cheques
  • Credibility - Post Billpay is a reputable and impartial service that's provided by a trusted organisation
  • Ongoing support - we'll support your business with ongoing account management and provide phone support for your Post Billpay customers 24 hours a day, 7 days a week

Become a Post Billpay® biller today!

To find out more or get started, contact your Australia Post Account Manager or call us on 13 POST.

Don't have an account? Find out about the benefits of becoming an account customer with Australia Post.

Post Billpay® payment methods

Payment methods

Our guide below shows all the different ways your customers can pay with Post Billpay®.

 Post Billpay  payment options

Credit card1

Debit card3

PayPal 

EFTPOS2

Cash

Cheque 

Online/internet

 

 

 

 

 

 

Phone via IVR 4

 

 

 

 

 

 

Smartphone app

 

 

 

 

 

 

In person

 

 

 

 

 

 

Self-service

 

 

 

 

 

 

1 Australia Post can accept Visa, MasterCard, American Express and Diners Club credit cards as required by billing organisations
2 EFTPOS is not available at some smaller outlets. Minimum purchase available is $10.00. Bank transaction fees may apply.
3 Australia Post accepts Visa, MasterCard, debit cards for Post Billpay payments based on the requirements of the billing organisation.
4 Mobile phone calls will be charged at mobile phone rates.

Please note billing organisations may limit the value of payments or only accept payments from your nominated payment method. Payment methods could include Visa, MasterCard, American Express, Diners Club and PayPal.

For more information, see Post Billpay terms and conditions.

How Post Billpay® works for billers

How it works

Once you're set up with Post Billpay, the process is as easy as 1,2,3:

  1. Add the Post Billpay logo, barcode and payment details to any bills you send to your customers
  2. Your customers use Post Billpay to pay your bill using the payment channel of their choice
  3. We provide daily financial reports to you and bank any payment funds into your nominated account the next working day

Easy ways for your customers to pay

When you become a Post Billpay biller, your customers can pay your bills quickly and securely using their preferred payment channel.

  • Online - customers can pay their bills by credit card, debit card, or PayPal account1 at any time, day or night, via our website
  • Smartphone - customers can pay their bills on the go when they download our new Post Billpay mobile application onto their smartphone
  • In person - more than 4,400 Post Offices can process Post Billpay payments made by cash, cheque, EFTPOS or credit card1 (to make paying bills even easier, we're also trialling new self-service terminals)
  • By phone - your customers can use our helpful Interactive Voice Response (IVR) system to pay bills by credit card1 24 hours a day, 7 days a week (our Post Billpay customer support team is available to help at any time during the call)

Become a Post Billpay® biller today!

To find out more or to get started, contact your Australia Post Account Manager or call us on 13 POST.

Don't have an account? Find out about the benefits of becoming an account customer with Australia Post.

1 You can choose which payment methods you'd like to offer your customers in consultation with our Postbillpay® customer support team. Credit cards accepted by Australia Post for bill payments include Visa, MasterCard, American Express and Diners credit card. Visa and MasterCard debit cards and PayPal payments can be accepted on the Internet.

Need more information?

Support & FAQs

If you'd like help or advice on becoming a Post Billpay biller, you can:

  • contact your Australia Post account manager directly
  • call our friendly Post Billpay customer support team on 13 POST (13 7678)
  • email us

Contact us

Need a payment solution for your business? We can help. Simply provide us with a few details and one of our friendly team members will be in touch.

Send your details