I want to:

Vision and mission

Australia Post is committed to providing high-quality mail and parcel services to all Australians.

Our enthusiastic, professional people will build a progressive commercial corporation through a commitment to high levels of customer satisfaction.

Our Mission

  • We will meet our customers' changing needs by providing:
    innovative and easy-to-use products and services;
  • friendly service by knowledgeable staff;
  • consistent on-time delivery;
  • value for money; and
  • modern, efficient networks.

We will build our people's commitment to these goals by:

  • promoting job satisfaction;
  • encouraging participation in the success of the business;
  • recognising outstanding service to customers; and
  • rewarding outstanding performance.

As a progressive commercial corporation, Australia Post will make the best use of its assets and earn profits so that it can sustain and develop its business.

To top