Policies
Our ethics: The way we do things at Australia Post (pdf 2,031kb)
Australia Post conducts its business with integrity, honesty and fairness and in compliance with all relevant laws, regulations, codes and corporate standards.
EBA 6, an agreement between the Australian Postal Corporation, CEPU, CPSU and other claimant unions (2004-2006).
Equal Employment Opportunity Policy (pdf 30kb)
Australia Post is committed to promoting equality of opportunity and eliminating discrimination in its employment policies and practices.
Respecting people as individuals and valuing difference.
Australia Post's policy statement in relation to managing its supply chain, particularly in reference to its customers, employees and the environment.
Australia Post takes care in selecting suppliers of goods and services and expects them to operate to recognised national and/or international standards and appropriate codes of practice.
Our guide for Australia Post's Refund Policy, that includes how to seek an exchange, repair or refund of Australia Post purchased products.
Corporate Responsibility Policy
To build a sustainable business that provides trusted distribution, communications and transaction services for all Australians.
Australia Post recently undertook a review of its environmental policy and an updated version has been implemented across the organisation.
Street Posting Box Policy (pdf 20kb)
Australia Post's policy for the provision of red street posting boxes.
Australia Post WorkReady Program
Our WorkReady Program facilitates best practise injury management principles for all Australia Post employees.