Policies

Our ethics: The way we do things at Australia Post (pdf 1421kb)

Australia Post conducts its business with integrity, honesty and fairness and in compliance with all relevant laws, regulations, codes and corporate standards.

EBA 6 (pdf 145kb)

EBA 6, an agreement between the Australian Postal Corporation, CEPU, CPSU and other claimant unions (2004-2006).

Equal Employment Opportunity Policy (pdf 30kb)

Australia Post is committed to promoting equality of opportunity and eliminating discrimination in its employment policies and practices.

Diversity Policy (pdf 29kb)

Respecting people as individuals and valuing difference

Procurement Policy Statement

Australia Post's policy statement in relation to managing its supply chain, particularly in reference to its customers, employees and the environment.

Supplier Code of Conduct

Australia Post takes care in selecting suppliers of goods and services and expects them to operate to recognised national and/or international standards and appropriate codes of practice.

Australia Post Returns Policy

Our guide for Australia Post's Returns Policy, that includes how to seek an exchange, repair or refund of Australia Post purchased products. 

Environmental Policy

Australia Post recently undertook a review of its environmental policy and an updated version has been implemented across the organisation.

Street Posting Box Policy (pdf 20kb)

Australia Post's policy for the provision of red street posting boxes.

Letterbox Security and Specification (pdf 271kb)

Assignment of Postcodes